Can't get my scanner on my Canon MP240 to work

[l7leven]

Hi

I'm unable to get my MP240 scanner to work? I've just connected it to my HP laptop, running Win8.1, and the printer works fine, but when I press the scan button the LED has a rotating symbol for about a minute, then does nothing, and I'm unable to select scan my using the drop down menu on the printer icon?

I've updated the drivers from this link, http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#DriversAndSoftware
recommended by several forums, but still the same problem. I'm using a USB connection. Tried all of them to no avail.

Any advice before I shoot it will be greatly appreciated.

 

[RARRAF]

I have troble with my scanner not same make but just try windows scan/fax mine works on that and thats fine for me.

 

[l7leven]

Thanks but didn't work, just tried un-installing the printer and re-installing the drivers and now it does nothing at all. I've had it 7 years now, Wasted an entire day pretty much trying to fix it... We're getting divorced.... so going to bin it and buy a new one tomorrow.