Can't get over 12MB/s download speed?

[jaimypreme]

So i'm from Belgium and have this ISP called Telenet. I have a subscription which includes internet and some other things. They promised me 200 Mb/s download and 12 Mb/s upload speed. And the problem is i can't seem to get over 95Mb/s download speed. I know i will never get the 200 Mbps because those are just theoretical speeds but i expected at least +150Mb/s download speed, the upload speed is fine.

http://www.speedtest.net/my-result/5078673279

This is on my computer with a 'MSI B150M Mortar' motherboard. The computer is connected directly with my gigabit router that i got from my provider. It is connected with a Cat6 ethernet cable which is about 15 meters long.

 

[USAFRet]

Assuming you have a gigabit adapter on your PC, wired directly to the router, it should work.

I'd contact the ISP and have them send a tech out, just to verify it actually works at the promised speed at your house. Not what they monitor from their end, but at your house.

Have him show you on his equipment, and then again on your equipment.

 

[John_234]

Unfortunately its the same pretty much where ever you go, I am supposed to get 100mbs download speed with virgin in the UK but most of the time it is more like 40-45. I understand you aren't getting what you pay for but 95mbs is a really good download speed.

Your best bet is to ring your ISP and ask them why your download speed is so far off your estimate.

 

[GodEater]

Try updating your ethernet drivers, also, can you link your exact mobo

 

[GodEater]

You can check it yourself,

Start->Computer(right click)->manage->Device Manager->Network Adapters

tell me what ya see there

 

[USAFRet]

Unfortunately its the same pretty much where ever you go, I am supposed to get 100mbs download speed with virgin in the UK but most of the time it is more like 40-45. I understand you aren't getting what you pay for but 95mbs is a really good download speed.

Your best bet is to ring your ISP and ask them why your download speed is so far off your estimate.

40-45 on an advertised 100 line is pretty bad.
I have 50/50 fiber connection (Verizon FiOS), and see a steady 53/62.
If I was only seeing 20-25 on that, and paying for twice that, me and Verizon would be having words.

 

[jaimypreme]

You can check it yourself,

Start->Computer(right click)->manage->Device Manager->Network Adapters

tell me what ya see there

http://postimg.org/image/8d1d2ewk3/

 

[GodEater]

hmm, im seeing alot of people having this same issue on other forums

 

[GodEater]

Go back to where you were in the pic, right click on the Realtek pcie guy, check for updates

 

[jaimypreme]

hmm, im seeing alot of people having this same issue on other forums

Go back to where you were in the pic, right click on the Realtek pcie guy, check for updates

http://postimg.org/image/jviqtbsib/

 

[GodEater]

Control panel> Networking and sharing Center> Change adapter settings> [double click]*the connection you want to use*>Properties> configure> Link speed> *in the scroll menu choose "speed and duplex" > change the value to 1Gbp/s full duplex

 

[jaimypreme]

Control panel> Networking and sharing Center> Change adapter settings> [double click]*the connection you want to use*>Properties> configure> Link speed> *in the scroll menu choose "speed and duplex" > change the value to 1Gbp/s full duplex

http://postimg.org/image/u099muec5/

Which one do i need to choose?

 

[GodEater]

Configure in the top right

 

[jaimypreme]

Configure in the top right

I've set it to 1.0Gbps Full Duplex but i'm still getting the same speeds.

 

[GodEater]

Restart your machine

 

[jaimypreme]

Restart your machine

Still nothing

 

[GodEater]

If its still no beuno, do you have a laptop or some other machine you can test that ethernet line with?

 

[jaimypreme]

If its still no beuno, do you have a laptop or some other machine you can test that ethernet line with?

Sorry i accidentally chose it as the best solution.

But i have two other computers and they are also directly connected to the same router but they are connected with a 4-5 meter ethernet cable. They are getting insane speeds: http://www.speedtest.net/my-result/5078783693

 

[GodEater]

Therefore we can rule out your provider XD

 

[GodEater]

so do a swappy swap, take the machine tht isnt hitting good speeds and put in the spot of the machine that is, and so the same with the machine that is hitting good speeds,put it in the spot that isnt getting good speeds

 

[jaimypreme]

I will do that tomorrow, stupid i didn't think about doing that but thanks for all the help man. Cheers from Belgium ✌

 

[GodEater]

Np man, Cheers from murica 😉