Can't get ram to the advertised speeds.

[STIHL]

I got some new 2666MHz ram, but i can only get it to run at 2133mhz. Everytime i change anything to do with ram, either DOCP or manually changing the speeds my pc does not work, i either get the pc not even turning on, except for the LEDs or i get sent to an american megatrends screen telling me my overclocking failed. What should i do? Am i missing a step?
My mobo is Asus prime b350m-a

 

[The Paladin]

make and model of cpu. motherboard and ram please

 

[JalYt_Justin]

Ryzen is known to have problems with RAM, so if you ended up getting RAM that wasn't on your motherboard's QVL, it's definitely not out of the question that you weren't able to get rated speeds. I was only able to hit 2933 on my 3200MHz Trident Z RGB.

Do a BIOS update if you're not on the latest version.

 

[STIHL]

make and model of cpu. motherboard and ram please

AMD Ryzen 1500x
Corsair 2x8gb 2666mhz Vengeance LED
Asus prime B350m-a

 

[The Paladin]

I would get a bios update done on motherboard and try again

 

[STIHL]

I would get a bios update done on motherboard and try again

How? Obviously i can't do it like any other download on windows.

 

[helpstar]

https://www.asus.com/us/Motherboards/PRIME-B350M-A/HelpDesk_BIOS/

download the file, unzip it to an usb flash drive reboot

get into BIOS, use EZ-flash to update the BIOS

should be very similar to this update video:
https://www.youtube.com/watch?v=3E1wfOIWJ_I

 

[STIHL]

https://www.asus.com/us/Motherboards/PRIME-B350M-A/HelpDesk_BIOS/

download the file, unzip it to an usb flash drive reboot

get into BIOS, use EZ-flash to update the BIOS

should be very similar to this update video:
https://www.youtube.com/watch?v=3E1wfOIWJ_I

When i download the bios onto my pc, can i just extract it to the usb (formatted as FAT32)

 

[helpstar]

yes, so the cap file is directly shown in the root directory