have a seagate 1000 gb free agent hard drive. was working fine now i cant get the hard drive to turn on. power is getting to it can hear hard drive making a beeping sound
The external drive has 2 usb connectors. One is power only. He may have the cables crossed. Here are the instructions:
Drive clicks when I plug it in and does not show up in My Computer
This issue occurs if the Seagate Portable, Seagate FreeAgent Go, or Maxtor OneTouch Mini are plugged into a USB port that does not provide enough power (usually a USB 1.x port) or into an unpowered USB hub. These drives come with a special USB cable (see the figure below) that allows the drive to use additional power from another USB connector.
If the drive clicks and is not detected, attempt the following:
1.Plug in the Power + Data connector labeled #1 on the figures below.
2.Plug in the Power only connector labeled #2 on the figures below.
3.Connect the USB cable into the back of the drive (item #3 on the figures below).