cant get windows 7 reinstalled on new hdd

[jagsta21]

at work we bought some new computers came with windows 10 downgraded to windows 7 a few days in one of the hard drives crashed got another one ordered and tried to install windows 7 via usb. it states that cd drivers are missing to load them put them on a separate flash drive and get the same thing it wont see the other flash drive.. and wont continue with installation

 

[littleleo]

Are the USBs all enabled in the BIOS?

 

[jagsta21]

yes they are. I have tried every usb port on it also

 

[junkeymonkey]

you may look in to this deal ?

''Microsoft is removing support for the EHCI host controller (USB 2.0 spec) and keeping only the xHCI host controller spec (also known as the universal USB 3.0 specification). While the USB 3.0 spec is backward compatible with most USB 2.0 and 1.0 functions, installing windows 7 via USB will not be one of them (source: EXPReview).''

http://wccftech.com/intel-skylake-remove-support-usb-based-windows-7-installation-platform-specs/

it was meant to prevent installing on skylake but you know it will affect any platform as well ??

no telling what else been removed from as well you don't know about yet ?

 

[jagsta21]

well I just tried inserting the windows 10 cd that came with it that gives the same error

 

[junkeymonkey]

try swapping out optical drives ?? could be a chipset failure

or you got a bad / illegal copy of windows ?

[Cause]
https://support.microsoft.com/en-us/kb/2755139


anyway seeing the hard drive failed and now the optical drivs don't seem to work as well and usb fails ?? maybe something with the motherboard failed

you could try a live bootable copy of Linux to see if it will go to desktop on the live dvd ??

 

[jamesmcuk]

disconnect every hd bar boot, dc the cdroms, dc the network card. dc all usb devices bar mouse and kboard.. install, remove usb stick before it reboots first time