Can't Initialize new Hard Drive -errors

[tkreger]

Hello,
I purchased a reimbursed hard drive, WD - Green, 3 TB, thru Amazon. It came packed and sealed like a new unit.

In Windows 10 Disk Management, when I try ti Initialize it GPT, i get the error:
"The specified disk is not convertible because the size is less than the minimum size required for GPT disks"

When I try to Initialize it MRB, i get the error message:
"The request could not be performed because of an I/O device error"

The new PC was built 3 months ago, high end system. I am using brand new SATA cable.

I purchased AOMEI and tried it thru that tool, but similar error messages.

I wiped the drive in case there was anything on it. It said the wipe was "Successful". But I still cannot initialize.

Any ideas / suggestions? I am assuming the drive is damaged and I will have to return it. But want to make sure I have not done something I needs to do to get it to work.

Thanks,
Todd

 

[SkyNetRising]

Use diskpart to clean your new drive then convert to gpt and create a partition.

• diskpart
  list disk
  select disk x (x - number of your 3TB drive)
  clean
  convert gpt
  create partition primary
  format fs=ntfs quick
  exit
  

If still doesn't work, then post screenshot from HDtune health.

 

[tkreger]

Use diskpart to clean your new drive then convert to gpt and create a partition.

• diskpart
  list disk
  select disk x (x - number of your 3TB drive)
  clean
  convert gpt
  create partition primary
  format fs=ntfs quick
  exit
  

If still doesn't work, then post screenshot from HDtune health.

Sorry - but what is diskpart?

 

[tkreger]

DISKPART> list disk

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 931 GB 0 B
Disk 1 Online 223 GB 449 MB
Disk 2 Online 476 GB 0 B *
Disk 3 No Media 0 B 0 B
Disk 4 No Media 0 B 0 B
Disk 5 No Media 0 B 0 B
Disk 6 No Media 0 B 0 B
Disk 7 No Media 0 B 0 B
Disk 8 Online 0 B 0 B

DISKPART> select disk 8

Disk 8 is now the selected disk.

DISKPART> clean

DiskPart succeeded in cleaning the disk.

DISKPART> convert gpt

DiskPart has encountered an error: The request could not be performed because of an I/O device error.
See the System Event Log for more information.

DISKPART>

 

[SkyNetRising]

Diskpart - is command line partition management utility for windows.
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-vista/cc766465(v=ws.10)

 

[SkyNetRising]

Disk 8 size is 0 bytes. Are you sure, it's the right disk?
Can you show screenshot from Disk Management?

 

[tkreger]

Disk 8 size is 0 bytes. Are you sure, it's the right disk?
Can you show screenshot from Disk Management?

I dont see how to post a picture. But i pasted the text.


DISKPART> list disk

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 931 GB 0 B
Disk 1 Online 223 GB 449 MB
Disk 2 Online 476 GB 0 B *
Disk 3 No Media 0 B 0 B
Disk 4 No Media 0 B 0 B
Disk 5 No Media 0 B 0 B
Disk 6 No Media 0 B 0 B
Disk 7 No Media 0 B 0 B
Disk 8 Online 0 B 0 B

DISKPART> select disk 8

Disk 8 is now the selected disk.

DISKPART> clean

DiskPart succeeded in cleaning the disk.

DISKPART> convert gpt

DiskPart has encountered an error: The request could not be performed because of an I/O device error.
See the System Event Log for more information.

DISKPART>

 

[tkreger]

I assumed it would not show size as it was not initialized

 

[SkyNetRising]

It has to show size even if not initialized.

You upload image to imgur.com or tinypic.com and post link.

 

[tkreger]

 

[SkyNetRising]

I meant screenshot from Disk Management.

 

[tkreger]

 

[SkyNetRising]

Try bringing it online.
If that doesn't work, then I'm afraid it's dead.

 

[tkreger]

How do i "bring it online"?

 

[SkyNetRising]

Right-click on label "Disk 8" in Disk Management and choose Online.