Can't Install Adobe Reader Windows 7

[gevora13]

When I try to install Adobe Reader on my laptop that has windows 7, it always stops at 97%. This message shows up: Error 1935.An error occurred during the installation of assembly component {B708EB72-AA82-3EB7-8BB0-D845BA35C935D}. HRESULT: 0X80070308.

 

[drtweak]

There are a few things that can be going on. Here are a few things I've found.

Solution 1: Clear the transaction log.
If you receive a 1935 error when you try to install Acrobat or Reader, the Windows file system transaction log has become corrupted. The transaction log is used by the Windows file system to recover when a file error occurs. To correct this install error, you need to clear the log.
a. Open an Administrator command prompt: Right-click Start > All Programs > Accessories > Command Prompt and select "Run as Administrator" and click "Allow" for the elevation prompt
b. In the command prompt, type the command below:
fsutil resource setautoreset true C:\
This assumes that C: is the drive in which Windows 7 is installed. If it is installed on another drive like D:, please change the drive letter appropriately.
c. Reboot the system.
d. Install Acrobat or Adobe Reader again. Download it from the link below: http://get.adobe.com/reader/

Solution 2

Step 1: Remove all components or products of acrobat and then try installing.
Run windows installer cleanup utility tool to remove existing acrobat contents on the computer.
1. Download windows installer cleanup utility tool and install it.
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
2. Launch windows installer cleanup utility tool from the start menu.
3. Select Acrobat products from the list and remove it.
4. Restart the computer for the changes to take effect.
5. Download latest acrobar reader and install it successfully.
Step 2: If that does not resolve, then manually remove and reinstall .netframework.
Follow the steps in the below link http://support.microsoft.com/kb/923100
Refer to http://support.microsoft.com/kb/839547

 

[gevora13]

The link doesn't seem to work for me. Is there any other link you can provide me?

 

[drtweak]

what link isn't working?

 

[gevora13]

the windows installer cleanup utility tool

 

[drtweak]

OH yea haha grabbed that from another site. Microsoft doesn't use it anymore. You can get it here

http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html

just once your done with it uninstall it.