[SOLVED] Can't install USB port driver

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Markalark

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Jan 14, 2020
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Hello there
I have a 10 year old desktop computer. Was originally on windows 7 but was updated to windows 10 and working fine until I got infected with viruses. I decided to reset the PC and completed all available updates.

Everything went smooth but I no longer have access to many of my USB ports.

When I try to update the driver, I keep getting this error:

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Windows found driver software for your device but encountered an error while attempting to install it.

Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26

An error occurred during the installation of the device:

The driver installation file for this device is missing a necessary entry. Contact your hardware vendor.

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I tried uninstalling the driver and reinstalling but I keep getting the same error.

Anyone can help?
 

Jacozeelie

Respectable
Mar 1, 2019
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Did you do a windows reset or a clean install? Viruses can infect recovery setups in a hdd with more than one partition. I would advise to do a complete partition wipe and a clean install from a usb drive
 
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