Can't log off/shutdown/restart as normal

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi all,

I always met the problems when I wanted to log off/shutdown/restart Windows
XP Professional. When I click log off/shutdown/restart button, nothing
happened. What I can do is just press the power button 5 sec to shutdown. But
that problem didn't happen every time. Any idea? I met this error in a lot of
computers. I think it's not a hardware problem.
--
Work Harding
--
Work Harding

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I forgot one important thing. All the computers I met problems had installed
Symantec antiVirus 9. I found there was some link about Norton antivirus 2003
make computer can't log off/restart/shutdown. But it doesn't work for me. We
use server/client install of Symantec Antivirus.
--
Work Harding


"David Z" wrote:

> Hi all,
>
> I always met the problems when I wanted to log off/shutdown/restart Windows
> XP Professional. When I click log off/shutdown/restart button, nothing
> happened. What I can do is just press the power button 5 sec to shutdown. But
> that problem didn't happen every time. Any idea? I met this error in a lot of
> computers. I think it's not a hardware problem.
> --
> Work Harding
> --
> Work Harding