cant login to the forums

[strangestranger]

hi i've just started using a new comp and cant login to the forums. im using my laptop at the moment. i do use zone alarm security suite but it works fine on my laptop. ive tried to replicate the settings on new comp but it says i need to activate cookies. ive allowed them to be used for THG but it still wont allow me to login.

 

[steve_sa]

Almost all these problems relate to zonealarm and the like. Just turn it off for a moment, and see if you can log in. Maybe you have to put in the specific domain forumz.tomshardware.com vs. tomshardware.com?

 

[strangestranger]

thx for the reply, i might just have to switch it off and rely on the windows firewall, however it is not a long term solution and does not explain why it works on one computer and not another.

i also tried adding the forumz.hardware.com address to my trusted site list to no affect.

right ive fixed it. instead of turning zone alarm off i just enabled windows firewall aswell and managed to logon. a strange problem. maybe THG's website doesn't recognise my settings when zone alarm is the only firewall.

 

[steve_sa]

Weird solution, but glad it works 😀

You mentioned forumz.hardware.com which you added to trusted sites. Hope that is a type, otherwise try forumz.tomshardware.com.

 

[strangestranger]

ye it was a mistake and i am also confused about weather it is a IE problem or specific to THG forumz as i have been able to enable cookies for other websites and use them as normal.