Cant login Tom's Hardware with my 9y old login

[masti.faltoo]

Cant login Tom's Hardware with my 9y old login created in 2010... I was active for just 8-9 months....
Now I cant even reset the password... it emails me the reset link but on reset page it shows technical error....
But now I have logged in succesfuly via Google using the same gmail account i registered with 10yr ago....
And now Im seeing a new TH account with same 10yr old gmail account as this account have but all the performance, badges etc are gone....

 

[Gam3r01]

I would recommend sending an email to community@tomshardware.com on this matter, thats going to be your best bet.

In other news, we are mere days away from a full platform change (including a password fix!), so stay tuned.

 

[masti.faltoo]

I would recommend sending an email to community@tomshardware.com on this matter, thats going to be your best bet.

In other news, we are mere days away from a full platform change (including a password fix!), so stay tuned.

Just did it... lets see what they reply... Thanks

 

[Gam3r01]

I will also post this thread for the community managers to see, it may take a bit but we will see what can be done.

 

[masti.faltoo]

I will also post this thread for the community managers to see, it may take a bit but we will see what can be done.

Now one more problem.... I can't change my username that is derived from my email account .... I want to change it to "anupam_luv" that was my previous TH username..... can it be changed?

 

[Gam3r01]

With the current forum software we cant do name changes