Archived from groups: microsoft.public.windowsxp.messenger (
More info?)
we tried what jonathen said and it still did not work...
jonathen can you assist as we are going truly mad...
thanks...
>-----Original Message-----
>Hi,
>
>The firewall in SP2 blocks incoming connections only,
Messenger (to login and just use the
>service) makes outgoing connections exclusively, the
firewall won't cause a problem
>regardless if Messenger has any rights at all.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources -
http://messenger.jonathankay.com
>All posts unless otherwise specified are (c) 2004
Jonathan Kay.
>You *must* contact me for redistribution rights.
>
>"Joel Estes" <joel@nowhere.com> wrote in message
>news:eji%23%23$%23zEHA.804@TK2MSFTNGP12.phx.gbl...
>> Your problem may be the Firewall associated with SP2.
Have you checked to make sure that
>> Messenger is on the 'Allow" list? Do you know how to
do this?? If not repost and someone
>> will lead you thru the process.
>>
>> Joel
>>
>> "lesleygwen" <anonymous@discussions.microsoft.com>
wrote in message
>> news:8d2001c4cfdf$21266ec0$a301280a@phx.gbl...
>>> hi, thanks for the response...i have tried all your
>>> suggestions and completed all the corrections except
that
>>> i cannot get in to change the password the site does
not
>>> load. i still cannot get into messenger...i have been
>>> told that messenger could be overloaded or the site
could
>>> be down but this cannot be for days on end. what else
do
>>> you suggest as i desperately need to chat tonight...we
>>> managed to logon last weekend after we had loaded
service
>>> pack 2 but since then have been experiencing this
>>> problem. Pls help thanks
>>>>-----Original Message-----
>>>>Greetings,
>>>>
>>>>Here are some suggestions you should check/try if you
>>> haven't already:
>>>>
>>>>1. The date on your computer needs to be set
properly --
>>> double click the clock verify that
>>>>the time and date are set.
>>>>2. If your password information is not saved, verify
>>> that you are typing it in with the
>>>>correct case (uppercase or lowercase).
>>>>3. Change your password @
>>>
http://memberservicesnet.passport.com/memberservice.srf to
>>>>something smaller (under 10-12 characters), then try
>>> signing in again.
>>>>4. If you use a firewall (like ZoneAlarm, Norton
>>> Internet Security etc. ), it's possible
>>>>that Messenger doesn't have the correct rights to
access
>>> the Internet, especially since you
>>>>upgraded. You may need to re/add Messenger to the
>>> allowed list of programs in your firewall
>>>>if this is the case.
>>>>5. If you disabled your firewall in the past, it
still
>>> may be blocking Messenger -- try
>>>>restarting it and see if that helps the situation.
You
>>> also might try uninstalling an
>>>>installed firewall, to verify that it isn't causing a
>>> problem (even if it is disabled).
>>>>6. Clear your IE cache and cookies -- open Internet
>>> Explorer, click the Tools menu, then
>>>>Internet Options, then click the Delete Files button,
>>> and when that's complete click the
>>>>Delete Cookies button.
>>>>7. Check your IE Security settings -- open Internet
>>> Explorer, click the Tools menu, then
>>>>Internet Options, then Advanced tab, scroll to the
>>> Security section, and verify that "Check
>>>>for server certificate revocation" is unchecked. Also
>>> verify that 'Use SSL 2.0' and Use SSL
>>>>3.0' is checked, then click OK.
>>>>8. Click Start, then Run, and enter the following:
>>>>regsvr32 softpub.dll
>>>>then click OK
>>>>____________________________________________
>>>>Jonathan Kay
>>>>Microsoft MVP - Windows Messenger/MSN Messenger
>>>>Associate Expert
>>>>http://www.microsoft.com/windowsxp/expertzone/
>>>>Messenger Resources -
http://messenger.jonathankay.com
>>>>All posts unless otherwise specified are (c) 2004
>>> Jonathan Kay.
>>>>You *must* contact me for redistribution rights.
>>>>
>>>>
>>>>"lesleygwen" <anonymous@discussions.microsoft.com>
wrote
>>> in message
>>>>news:813801c4cfbe$805ef860$a601280a@phx.gbl...
>>>>> since i installed service pack 2 i continuosly
receive
>>> an
>>>>> error message when trying to logon...either the
service
>>>>> is not available or not connected to the internet
yet i
>>>>> can access all other internet sites - pls
>>> help...thanks
>>>>
>>>>
>>>>.
>>>>
>>
>>
>
>
>.
>
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