Hello all! So, I recently built a new computer that I plan to use almost exclusively as a multimedia center for playing 4k/UHD movies and streaming. However, now that I have my system built and up and running, I can't do the one thing I wanted... Play 4k movies. Not ones that I have downloaded or bought and tried to play in no my UHD disk drive. Although these are two separate problems, they are very large problems for me.
Whenever I try to play a 4k/UHD video file, the image comes back very distorted / lagging / choppy. It happens regardless of whether I use VLC or 5k player. The video is the same. I'm not incredibly tech savvy but I'm inclined to believe that it is a hardware issue. Maybe GPU/CPU/Motherboard?
Now when I tried to install the driver software for the UHD drive, it prompted me to run a system check to ensure that the drive would work. The test failed telling me that I was lacking Intel sgx something or other? (sorry I don't have the message in front of me) As far as I can tell, and please enlighten me if you know more, but shouldn't there be some equivalent of intels sgx software in the AMD line that is supported and already on my computer to make this drive work?
Any suggestions / solutions are greatly appreciated and much thanks to anyone helping! The specs for this specific build are as follows:
Motherboard :
ASRock AB350 Pro4 AMD4 AMD Promontory B350
CPU:
AMD Ryzen 5 1600 six core
GPU:
PNY NVIDIA GeForce GTX 1060 3GB GDDR5
Ram:
Crucial Ballistics DDR 4 2400 2x8
PSU:
Thermaltake 750 watt
SSDs:
Scandisk 480Gb
Scandisk 240Gb
The problematic UHD drive :
LG UHD Blu-ray disk rewriter
(model: WH16NS60)
Whenever I try to play a 4k/UHD video file, the image comes back very distorted / lagging / choppy. It happens regardless of whether I use VLC or 5k player. The video is the same. I'm not incredibly tech savvy but I'm inclined to believe that it is a hardware issue. Maybe GPU/CPU/Motherboard?
Now when I tried to install the driver software for the UHD drive, it prompted me to run a system check to ensure that the drive would work. The test failed telling me that I was lacking Intel sgx something or other? (sorry I don't have the message in front of me) As far as I can tell, and please enlighten me if you know more, but shouldn't there be some equivalent of intels sgx software in the AMD line that is supported and already on my computer to make this drive work?
Any suggestions / solutions are greatly appreciated and much thanks to anyone helping! The specs for this specific build are as follows:
Motherboard :
ASRock AB350 Pro4 AMD4 AMD Promontory B350
CPU:
AMD Ryzen 5 1600 six core
GPU:
PNY NVIDIA GeForce GTX 1060 3GB GDDR5
Ram:
Crucial Ballistics DDR 4 2400 2x8
PSU:
Thermaltake 750 watt
SSDs:
Scandisk 480Gb
Scandisk 240Gb
The problematic UHD drive :
LG UHD Blu-ray disk rewriter
(model: WH16NS60)