Question can't print from FF browser to Brother MFC-J875dw

timbo64

Honorable
Jul 8, 2014
59
0
10,640
1
Getting "An error occurred while printing" from firefox 67.04.4 64 bit only from firefox . IE &Opera are ok.Yes FF is my default.printer is fine, cables are fine. at the moment using wifi to printer but usb is the same problem,and yes I've tried usb or wifi seperately. Win 8.1 64bit XPS 8700 3.47ghz
 
Last edited by a moderator:

Phillip Corcoran

Titan
Moderator
Try turning off Hardware Acceleration in Firefox settings:

Settings Menu (horizontal bars at top-right) >>> Options >> General

Scroll down to "Performance" and untick "Use recommended performance settings" to reveal hidden options.

Untick "Use hardware acceleration when available"

Done (no need to save as changes are dynamic).
 

timbo64

Honorable
Jul 8, 2014
59
0
10,640
1
Thanks,but didn't work still getting "error while printing" pop up BTW I forgot to say it does print a BLANK page(it was doing that before also)
 

timbo64

Honorable
Jul 8, 2014
59
0
10,640
1
1st posted 6/29/19.Still can't print from FF (now on 68.0.1 64bit)as before I CAN print from IE and now Chrome(recently got rid of Opera) This is really a PIA I don't see why this can't be fixed
 

ASK THE COMMUNITY

TRENDING THREADS