Hey everyone. I have a computer issue that needs to be solved urgently. Before I begin, these are my specs:
Gateway GT5678 Computer
AMD XFX R7 260X Radeon Graphics Card, (Note: I used to have an ATI Radeon HD 2400XT Graphics Card, but I upgraded it).
300 V Power Supply Cord
Intel Core 2 Q6600 Quad-Core Processor
Windows 7 Home Premium Service Pack 1
(This info is basically in case there's any hardware incompatibilities I didn't know about).
Okay, now for the actual problem. For a long time now I had been having random BSODs and restarts. They weren't particularly frequent, but were nonetheless an annoyance. They never resulted in any damage aside from irritation, and only happened every couple of days, until recently. About six days ago it rapidly would start bluescreening and restarting. First it would only stay on for about 30 minutes at the max. Then it would only stay on for 10. Then 5. Then like 30 seconds. Now it won't even come on. I can't even reach the login screen before it messes up again. I start up the computer, it does it's thing, and then it says "Windows is loading files" with a gray loading bar on the bottom. Then it will either BSOD, restart, or go onto Startup Repair, which does absolutely nothing. Mostly it goes to Startup Repair. BSODs and restarts are pretty rare in specifically this case. I finally ran Startup Repair and it said that my "Boot Configuration was Corrupt".
I finally decided that reinstalling Windows 7 would probably fix it. Now, this is VERY IMPORTANT. I HAVE TO KEEP ALL OF MY DATA FILES. I HAVE TOO MUCH ON HERE TO LOSE. I went into Startup Repair, and chose the startup recovery option, the one that allow you to do this. It was Gateway Startup Recovery. There were three options: One that would completely get rid of everything, one that would reinstall the OS and keep all of my data files, (AKA the one I need to use), and exit. Except, the one I need to use is grayed-out and not selectable. Then, I tried putting in a USB with the actual Windows 7 OS on it. I put it into my USB port, and booted it up from the boot menu. It started up great, and I selected to update since it would keep all of my files. Then it says that Windows must be running in order to run the installation, and told me to take out the USB, login to my computer, and run it from my desktop, except, I can't get to my desktop. Nothing I try seems to work. I need to do one of two things:
1. Make the grayed-out option usable.
2. Find a way to get the Windows 7 reinstallation USB to run somehow, with or without Windows running.
What I want to know is how I could do either of these? I have to quickly too.
I also want to say that I cannot back up my info. Once again, I can't even reach my login screen, and I also don't have anything nearly big enough to hold all of my stuff.
I also seem to have trouble reaching the Advanced boot menu with F8. And alternative to reaching Safe mode would be appreciated.
I'd really appreciate any help you could give me. I've tried everything, and nothing's working. I need this fixed quickly, as I have a lot of stuff to do on this computer. Thanks!
EDIT: I forgot to mention that I've had this problem ever since I've had this computer, even with the old graphics card. That's probably important.
Gateway GT5678 Computer
AMD XFX R7 260X Radeon Graphics Card, (Note: I used to have an ATI Radeon HD 2400XT Graphics Card, but I upgraded it).
300 V Power Supply Cord
Intel Core 2 Q6600 Quad-Core Processor
Windows 7 Home Premium Service Pack 1
(This info is basically in case there's any hardware incompatibilities I didn't know about).
Okay, now for the actual problem. For a long time now I had been having random BSODs and restarts. They weren't particularly frequent, but were nonetheless an annoyance. They never resulted in any damage aside from irritation, and only happened every couple of days, until recently. About six days ago it rapidly would start bluescreening and restarting. First it would only stay on for about 30 minutes at the max. Then it would only stay on for 10. Then 5. Then like 30 seconds. Now it won't even come on. I can't even reach the login screen before it messes up again. I start up the computer, it does it's thing, and then it says "Windows is loading files" with a gray loading bar on the bottom. Then it will either BSOD, restart, or go onto Startup Repair, which does absolutely nothing. Mostly it goes to Startup Repair. BSODs and restarts are pretty rare in specifically this case. I finally ran Startup Repair and it said that my "Boot Configuration was Corrupt".
I finally decided that reinstalling Windows 7 would probably fix it. Now, this is VERY IMPORTANT. I HAVE TO KEEP ALL OF MY DATA FILES. I HAVE TOO MUCH ON HERE TO LOSE. I went into Startup Repair, and chose the startup recovery option, the one that allow you to do this. It was Gateway Startup Recovery. There were three options: One that would completely get rid of everything, one that would reinstall the OS and keep all of my data files, (AKA the one I need to use), and exit. Except, the one I need to use is grayed-out and not selectable. Then, I tried putting in a USB with the actual Windows 7 OS on it. I put it into my USB port, and booted it up from the boot menu. It started up great, and I selected to update since it would keep all of my files. Then it says that Windows must be running in order to run the installation, and told me to take out the USB, login to my computer, and run it from my desktop, except, I can't get to my desktop. Nothing I try seems to work. I need to do one of two things:
1. Make the grayed-out option usable.
2. Find a way to get the Windows 7 reinstallation USB to run somehow, with or without Windows running.
What I want to know is how I could do either of these? I have to quickly too.
I also want to say that I cannot back up my info. Once again, I can't even reach my login screen, and I also don't have anything nearly big enough to hold all of my stuff.
I also seem to have trouble reaching the Advanced boot menu with F8. And alternative to reaching Safe mode would be appreciated.
I'd really appreciate any help you could give me. I've tried everything, and nothing's working. I need this fixed quickly, as I have a lot of stuff to do on this computer. Thanks!
EDIT: I forgot to mention that I've had this problem ever since I've had this computer, even with the old graphics card. That's probably important.