I wanted to reinstall windows on a machine that came with windows preinstalled. I read somewhere that for preinstalled machines, there is a folder (i386) and you can run winnt32.exe which will reinstall it. When I run it, it says that the version on the computer is newer than the one on the disc. I figured this must mean that I have to uninstall servicepack 3, and then servicepack 2 (since it came with sp1), but when I try to uninstall sp3, it always gets stuck on step 1. I even let it sit for several days, and when I looked at it again, it was still on step 1. I know it shouldn't take this long, and even though it might take a while, it should at least get past the first step. Oh, and another thing is that a couple minutes into the uninstall, it says there is a problem with the keyboard driver. I don't know if this has anything to do with the problem, but it only comes up when I am trying to uninstall sp3, and goes away after I cancel the uninstallation. Does anybody know what is wrong?