I purchased a laptop pre-loaded with Windows 8. I used my hotmail account that I've had for years to sign in and use as my user account for the store, apps, etc. Now the store and all my apps don't work and I can't add this computer as a trusted PC because it keeps sending me messages to my phone for confirmation.
-I ordered this laptop to an APO address because I'm deployed
-I don't have access to my phone from the United States
-If I want to change the information and get a text message sent to where I'm deployed, it takes 30 DAYS!!!!! 30 DAYS!!!!!
I paid money for this laptop and that includes the Windows 8 license. Now, instead of being able to use it, I'm stuck for the next 30 days without being able to sync my account? Did Microsoft not consider that people who don't have access to their home cell phones might actually purchase a laptop and have it sent to the middle east?
Live chat told me to wait 30 days. Thanks for nothing. How do I fix this?
I also have been trying to ask this exact question on the Windows forum but it won't let me post. (typical)
-I ordered this laptop to an APO address because I'm deployed
-I don't have access to my phone from the United States
-If I want to change the information and get a text message sent to where I'm deployed, it takes 30 DAYS!!!!! 30 DAYS!!!!!
I paid money for this laptop and that includes the Windows 8 license. Now, instead of being able to use it, I'm stuck for the next 30 days without being able to sync my account? Did Microsoft not consider that people who don't have access to their home cell phones might actually purchase a laptop and have it sent to the middle east?
Live chat told me to wait 30 days. Thanks for nothing. How do I fix this?
I also have been trying to ask this exact question on the Windows forum but it won't let me post. (typical)