Can't watch H265

Whitecloud03

Commendable
Apr 28, 2017
15
0
1,510
Hello

I downloaded a H.265 video and seems that when I try to watch it I get choppy playbacks, endless hiccups and glitches.

I tried using MPC and VLC and its result is the same.

Computer specs:
Ryzen 1600
16 GB RAM 2400mhz
Radeon R9 270x

I wonder if my CPU is faulty (9 months old).

Any idea of what can I do?

Thanks
 
Solution
the media players are fine. you may want to try other 3rd party codecs like k-lite codec and use ffdshow together with LAV filters. in your MPC-HC settings. use Enhanced Video Renderers (custom presenter) in the Playback Output. that is the least CPU intensive renderer. and in your internal LAV Video filter. set your Hardware Aceeleration to DXVA2 copy back if available.

can you run a quick benchmark with the tool below? just copy paste the resulting url link here. this will give you a general idea on your current base performance.
http://userbenchmark.com

marksavio

Estimable
Dec 23, 2017
1,679
5
2,960
what media player are you using? did you also install the proper software codecs?
also make sure you have all the latest updates from your motherboards support site drivers. also check your BIOS.
also check your GPU drivers. this may cause your PC performance to slow down.
your PC specs are more than enough to play H265 vids on software decoding.
 

Whitecloud03

Commendable
Apr 28, 2017
15
0
1,510
I tried VLC and MPC-classic (windows)

Supposedly I don't need to install codecs but anyway I installed / updated LAV Filters-0.70.2.

Until now I watched h264 and it worked fine.

Actually I don't know if I have a software problem or hardware.
 

marksavio

Estimable
Dec 23, 2017
1,679
5
2,960
the media players are fine. you may want to try other 3rd party codecs like k-lite codec and use ffdshow together with LAV filters. in your MPC-HC settings. use Enhanced Video Renderers (custom presenter) in the Playback Output. that is the least CPU intensive renderer. and in your internal LAV Video filter. set your Hardware Aceeleration to DXVA2 copy back if available.

can you run a quick benchmark with the tool below? just copy paste the resulting url link here. this will give you a general idea on your current base performance.
http://userbenchmark.com
 
Solution

marksavio

Estimable
Dec 23, 2017
1,679
5
2,960
i have an old 560TI and its much slower than yours. but software decoding is more CPU intensive and your CPU is more than enough. i can still play H265 10bit vids in that old "media server". your base performance is perfect. i guess the problem is just the configuration of your media player and your codecs. i already explained on my previous post. try them and see how it goes.
 

ZRace

Commendable
May 12, 2017
521
1
1,360
That GPU doesn't have a built-in hardware h265 decoder, so on your PC you'll be software decoding, which is done by the CPU. So I doubt that R9 270X is the problem here.

What is your Windows power plan set to? did you individualize anything?

Also, what's the bitrate of the video you want to play? I doubt it's the case here, but the storage device might not be able to keep up with the vid's bitrate... yeah, very unlikely but still worth checking.

Definitely try marksavio's settings.
 

marksavio

Estimable
Dec 23, 2017
1,679
5
2,960
@zrace yah i shouldve thought about that too. the extremely large bitrate of the movie file could cause his movie playback to stutter as well. or if you are playing the movie from a slow wired connection like in a network. that will also cause the stutters/lags.
if you have mediainfo installed. you can check the bitrate of the video by right clicking on the file. or you can use windows file properties detail.
 

Whitecloud03

Commendable
Apr 28, 2017
15
0
1,510
Video: HVC1 1920x1080 25fps 1336kbps [V: hevc main L5.0, yuv420p, 1920x1080, 1336 kb/s]
Audio: AAC 44100Hz stereo 62kbps [A: SoundHandler (aac he-aac, 44100 Hz, stereo, 62 kb/s)]


in your MPC-HC settings. use Enhanced Video Renderers (custom presenter) in the Playback Output. that is the least CPU intensive renderer. and in your internal LAV Video filter. set your Hardware Aceeleration to DXVA2 copy back if available.

Yep, done that before when I was only using MPC plus LAV filters. It didn't work.

I always heard that codec packs are bad and since cccp codec died long ago I was using MPC/VLC plus LAV Filters. Everything worked smoothless but since I'm using a Ryzen CPU I'm having odd issues with software in general.

tl;dr: after I installed k-lite standard pack seems that I don't have any more glitches, yay. Still, I need to test it with more videos or something.

Thanks a lot!