I have a PC that has was originally a Windows 7 OEM, was upgraded to Windows 10 then downgraded to Windows 8.1 (I know!).
I want to upgrade it to Windows 10 but the WIndows media creation tool fails when I try to upgrade direct to the PC or using a USB.
I have tried to refresh and reset it using the 8.1 tools (desktop and bios) but get the error that files are missing. I created a recovery USB as suggested but this gives a media not valid error.
I've spent too long on this already. There's no data that I need to keep so is the next step to try wiping it with a third party tool?
Thanks
I want to upgrade it to Windows 10 but the WIndows media creation tool fails when I try to upgrade direct to the PC or using a USB.
I have tried to refresh and reset it using the 8.1 tools (desktop and bios) but get the error that files are missing. I created a recovery USB as suggested but this gives a media not valid error.
I've spent too long on this already. There's no data that I need to keep so is the next step to try wiping it with a third party tool?
Thanks