Case H500 NZXT Front panel connector

[hugo.james.design]

Hi guys,



I am writing you regarding the NZXT H500 Motherboard. I have almost finished my build with this case. My MOBO is an Asus Sabertooth X79.


I have issues connection the front panel connectro into the MOBO as i'm used to have the Front Panel connector separated by connection: LED +, LED -, PWR SWITCH, RESET BUTTON etc.

But with this case it come in one single connector wich does not populate all the required pins.

I can get the power button to work but no led. It does not match my MOBO pins.



Did anyone had the same problem or is there an adapter i can get to separate the connection and plus each one into the MOBO?



Thanks for your helps guys!



Please tell me if you need more info.



Hugo

 

[Calvin7]

Part K (Breakout Cable) is used for that.
https://sta3-nzxtcorporation.netdna-ssl.com/uploads/download/attachment/727/H500i_H500-manual-ver4-071618_-_web.pdf

 

[hugo.james.design]

Part K (Breakout Cable) is used for that.
https://sta3-nzxtcorporation.netdna-ssl.com/uploads/download/attachment/727/H500i_H500-manual-ver4-071618_-_web.pdf

 

[hugo.james.design]

I know but the manual on my case did not show this (k) component although it is a h500... Therefore i dont have this cable...

 

[Dacker]

I know but the manual on my case did not show this (k) component although it is a h500... Therefore i dont have this cable...

Did you ever resolve this problem? I have the exact same issue: the f-panel cable on my nzxt h500 is missing the pin hole in the top right corner, but my asus x87 motherboard has a different header. It won't fit in any configuration.

I don't have the part k breakout cable referred to. In fact, the manual doesn't even mention a park k - it stops at j.

 

[nomerbob2004]

I'm having exactly the same issue, but with the H700i case. This also doesn't include the breakout cable. Part K on my manual are just some cable ties, and no breakout cable mentioned. I haven't been able to find one anywhere online to buy.

Update 1:
I've raised a support ticket with NZXT, perhaps they can supply one.

Update 2:
After contacting NZXT via a support ticket on their website I was sent a front panel breakout cable under warranty. I just had to provide them with my name and address and a copy of my receipt or invoice for the case.