CD RW/DVD-R/BR Drive Only Working as a CD player.

[Jonnybgud g]

Hey guys, never really post on forums or anything but I can't find any solutions online to my issue. I tried uninstalling and reinstalling drivers, going through reg keys and in fact, couldn't even find the reg keys windows recommends to fix, but here's t he low down. Basically, I have a good feeling that the issue isn't a sensor one but a driver issue, and I took some pictures of some things I thought were strange and which furthered my curiosity.

So I was wondering, is this a driver issue since it states "CD Drive" and "CD Driver" or should I be looking somewhere else? Also I know a lot of people use this specific asus player and that a lot of people face issues with it, so if anyone's experienced similar issues and has a solution that worked for them, I'm very open to listen. Thank you!

 

[Ralston18]

Your "Driver File Details" screen indicates that you are using a CD-ROM driver (cdrom.sys) from Microsoft.

Go to the ASUS website to see if you can find a current drivers for the ASUS player.

Match the driver to the player model and OS (32 or 64 bit).

 

[Jonnybgud g]

Your "Driver File Details" screen indicates that you are using a CD-ROM driver (cdrom.sys) from Microsoft.

Go to the ASUS website to see if you can find a current drivers for the ASUS player.

Match the driver to the player model and OS (32 or 64 bit).

Thanks for responding Ralston. I actually did try that as one of the first things I did. I went to the asus website and also a website that hosts asus drivers, but they didn't have the drivers for this bluray player, I can't find them anywhere. So I guess my question is that if this is in fact a driver issue, do you know if there is an alternative driver that I can find anywhere? I mean this is a common blu ray drive is the thing, so I don't know how other people have surpassed similar issues.

 

[Ralston18]

What make and model Bluray player? Any lables on it?

May well be some third party generic product....

If you can, post a couple of photographs of the player. Someone may recognize the player's real source/manufacturer and you would try that manufacturer's drivers.

Google anything that looks like a model number or some unique identifier. Try the serial number - there are websites the match serial numbers to manufacturers. See what turns up.

 

[Jonnybgud g]

What make and model Bluray player? Any lables on it?

May well be some third party generic product....

If you can, post a couple of photographs of the player. Someone may recognize the player's real source/manufacturer and you would try that manufacturer's drivers.

Google anything that looks like a model number or some unique identifier. Try the serial number - there are websites the match serial numbers to manufacturers. See what turns up.

My bad man, didn't put the model name since it's in the pictures but its an Asus model BC-12B1ST

 

[Ralston18]

Yes - thank you.

My thought was/is that some other company made the optical drive and then Asus just branded it with their own name. Maybe made some firmware changes as well..... Sometimes a driver from the original or real manufacturer will work.

Or someone else following your post may be able to identify a driver that worked for them.

Were you able to get to the following link within Asus?

https://www.asus.com/us/Optical-Drives-Storage/BW12B1ST/HelpDesk_Download/

If the older drivers do not work then use the Customer Service email to request assistance - hopefully they will be able to respond with a link to the correct driver.