TBH I don't know how this is even possible, but just before Xmas I switched from PlusNet to ZEN.
Prior to the switch, I could get almost FULL SPEED via WIFI, i.e. same as wired connection.
Immediately after switching to Zen my WIFI has turned to crap and I am only getting 2-8Mb now, even if I am in the same room as the router.
I really do mean literally this changed exactly after I switched. I did a speed test prior to switching so that I could compare, and was getting 32Mb, logged into the router and changed the login details to new ZEN account, then once it was connected I did another speed test and it had dropped to 15Mb, and since then has dropped down to about 7Mb on average at close proximity. Devices further away which were getting 20Mb previously, are now only getting 1-3Mb.
If I use a wired connection, I get the full 38MB, so it is not a problem with the connection itself, only the WIFI.
There is nothing else that happened at the exact same time to cause interference, no new electrical items or anything were plugged in or turned on.
However just to rule out any coincidental interference, I have tried moving the router to the other side of the room, turning off any other nearby devices, TV's etc, it made no difference.
I have of course rebooted the router etc several times.
So I am flummoxed, how has switching providers killed my WIFI ?
Prior to the switch, I could get almost FULL SPEED via WIFI, i.e. same as wired connection.
Immediately after switching to Zen my WIFI has turned to crap and I am only getting 2-8Mb now, even if I am in the same room as the router.
I really do mean literally this changed exactly after I switched. I did a speed test prior to switching so that I could compare, and was getting 32Mb, logged into the router and changed the login details to new ZEN account, then once it was connected I did another speed test and it had dropped to 15Mb, and since then has dropped down to about 7Mb on average at close proximity. Devices further away which were getting 20Mb previously, are now only getting 1-3Mb.
If I use a wired connection, I get the full 38MB, so it is not a problem with the connection itself, only the WIFI.
There is nothing else that happened at the exact same time to cause interference, no new electrical items or anything were plugged in or turned on.
However just to rule out any coincidental interference, I have tried moving the router to the other side of the room, turning off any other nearby devices, TV's etc, it made no difference.
I have of course rebooted the router etc several times.
So I am flummoxed, how has switching providers killed my WIFI ?