Checking motherboard temp?

[chaav0]

Having an issue with my graphics card repeatedly crashing while running a particularly resource-intense game. Have not had this problem previously and saw similar bug reports from other gamers regarding earlier patches, so at first I was thinking it might be an issue with corrupted game files or the latest update - but figured I'd check my GPU temperature to be safe. I dl'd a couple of freebie temperature monitoring softwares, and according to them my motherboard is running at 110 degrees C.

This can't possibly be right - can it?

Specs:
------------------------------------------
Motherboard: ASUSTeK COMPUTER INC. G10AC (SOCKET 1150)
Power Supply: Peak 400W/Peak 500W (can't find exact model, sorry)
Network Adapter: Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC
OS: Windows 7 Home Premium SP1
CPU: Intel Core i7 4770 (3.40 GHz)
VC: nvidia GeForce GTX780
Harddrives: Kingston RBU-SC4 SCSI Disk Device and WDC WD5001FZWX-00ZHU SCSI Disk Device
-----------------------------------------

Checked with HWmonitor and Piriform Speccy; both say 110 C. Fans are working, everything else registers at around 40 C. Also checked BIOS, but I could not locate any temperature data for the motherboard. Is it possible for HWmonitor and Speccy to be getting false readings? And what do I do next?


Also, I had some intermittent problems with my network adapter a couple weeks ago, but those cleared up "on their own". Not sure if they could be related...?

 

[aquielisunari]

Having an issue with my graphics card repeatedly crashing while running a particularly resource-intense game. Have not had this problem previously and saw similar bug reports from other gamers regarding earlier patches, so at first I was thinking it might be an issue with corrupted game files or the latest update - but figured I'd check my GPU temperature to be safe. I dl'd a couple of freebie temperature monitoring softwares, and according to them my motherboard is running at 110 degrees C.

This can't possibly be right - can it?

Specs:
------------------------------------------
Motherboard: Intel H87
Power Supply: Peak 400W/Peak 500W (can't find exact model, sorry)
Network Adapter: Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC
OS: Windows 7 Home Premium SP1
CPU: Intel Core i7 4770 (3.40 GHz)
VC: nvidia GeForce GTX780
Harddrives: Kingston RBU-SC4 SCSI Disk Device and WDC WD5001FZWX-00ZHU SCSI Disk Device
-----------------------------------------

Checked with HWmonitor and Piriform Speccy; both say 110 C. Fans are working, everything else registers at around 40 C. Also checked BIOS, but I could not locate any temperature data for the motherboard. Is it possible for HWmonitor and Speccy to be getting false readings? And what do I do next?


Also, I had some intermittent problems with my network adapter a couple weeks ago, but those cleared up "on their own", and I'm not sure if they could be related...?

110C is more than a few degrees over the boiling point of water. A human's sense of touch is sensitive.

You have speccy and hwmonitor but only offer Intel H87 for your motherboard's name? More accurate information is usually helpful.

Take a look at this motherboard.

See those outlined areas? Those are the most likely areas that would be HOT. Now look at this motherboard.

See those designated areas? Notice anything different? They are both H87 boards but one has heatsinks where the board gets the warmest or hottest. If it is very hot to the touch I would start an RMA request or buy another one. That's too bleeping hot.

 

[chaav0]

Right, sorry. Specs were taken from Device Manager last time I had an issue. Speccy lists the following:

Motherboard: ASUSTeK COMPUTER INC. G10AC (SOCKET 1150)

Any other info you need, ask away.


-edit- Full Motherboard details, courtesy of Speccy:

Spoiler

Manufacturer ASUSTeK COMPUTER INC.
Model G10AC (SOCKET 1150)
Version Rev X.0x
Chipset Vendor Intel
Chipset Model Haswell
Chipset Revision 06
Southbridge Vendor Intel
Southbridge Model H87
Southbridge Revision C2
System Temperature 111 °C
BIOS
Brand American Megatrends Inc.
Version 1101
Date 12/6/2013
Voltage
+5V 5.120 V
+3.3V 3.344 V
+12V 12.096 V
VIN3 0.152 V
VIN4 0.304 V
VCORE 1.776 V
PCI Data
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Data lanes x16
Slot Designation PCIEX16_1
Characteristics 3.3V, Shared, PME
Slot Number 0
Slot PCI-E Slot Type PCI-E
Slot Usage Available
Data lanes x1
Slot Designation PCIEX1_1
Characteristics 3.3V, Shared, PME
Slot Number 1
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Data lanes x1
Slot Designation PCIEX1_2
Characteristics 3.3V, Shared, PME
Slot Number 2
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x16
Slot Designation PCIEX16_2
Characteristics 3.3V, Shared, PME
Slot Number 3

 

[scout_03]

use this one it read similar to bios https://www.hwinfo.com/download.php read main page then look at sensor .

 

[chaav0]

HWinfo says :
Motherboard = 108, CPU = 44, Temp2 = 32, then Temp3-5 are all 100.

 

[aquielisunari]

HWinfo says :
Motherboard = 108, CPU = 44, Temp2 = 32, then Temp3-5 are all 100.

After a fairly quick search I've still not a clue which MB Asus put in that tower. All I can surmise is that the MB most likely is a m or i-atx board(aka very small motherboard). Do you see any heatsinks over those areas? Have you felt those areas or the case directly behind the board?

 

[chaav0]

Haven't opened the case yet (will need to disassemble a lot of stuff and move it out of my living room) but I did feel around the entire case, and everything is cool to the touch. No heat to speak of.

Should I crack it open next? If so, please tell me, in as minute detail as possible, what I should be looking for and what I should be writing down, as I've never fraked around with my motherboard before, and I might be internet-less until I can put the PC back together again, lol.

 

[aquielisunari]

Haven't opened the case yet (will need to disassemble a lot of stuff and move it out of my living room) but I did feel around the entire case, and everything is cool to the touch. No heat to speak of.

Should I crack it open next? If so, please tell me, in as minute detail as possible, what I should be looking for and what I should be writing down, as I've never fraked around with my motherboard before, and I might be internet-less until I can put the PC back together again, lol.

You MIGHT want to take it to a qualified technician.

You are looking for those designated areas. Do they have heatsinks over those areas like the MSI board has or are they exposed? https://www.williams-sonoma.com/products/williams-sonoma-infrared-thermometer/ can offer a general sense of how hot those areas are. Feeling them is another way. Touch something metal before opening your case. RAM is very sensitive to an ESD aka electrostatic discharge.


I unfortunately don't have a fix. There are aftermarket heatsinks but the process is involved. The side panel could be replaced with one that has a 120mm integrated fan that would blow directly towards the problem area. The fact that the area behind the motherboard isn't hot is comforting but cases these days usually have a deadspace behind the board and air is a good insulator. Still it's hard to argue with three different monitoring programs. What does the BIOS say your MB temp. is?

Wait a tick. Is this case enclosed inside of a cabinet or something?

 

[Ironsounds]

Hello... Make sure you are in C and not F for your APP temperature readings.

 

[chaav0]

What does the BIOS say your MB temp. is?

Wait a tick. Is this case enclosed inside of a cabinet or something?

I think I mentioned this earlier, but BIOS doesn't say, at least not that I can find. BIOS displays the CPU temperature reading, but even in Advanced Mode there is no temperature data listed for the motherboard (just a little section where it says a motherboard was located and is "running").

Case is not enclosed in a cabinet. It's on a lightly-carpeted floor, about five/six inches from the wall.

Feeling them is another way.

So... ground myself, open the case up, power it back on, then touch any heatsinks I find with my hands?



-edit-

Hello... Make sure you are in C and not F for your APP temperature readings.

Hi. It's definitely displaying Celsius, for all three monitoring programs (unless it's possible for software to accidentally display Fahrenheit for one thing and Celsius for everything else?)

 

[scout_03]

post the picture of that hwinfo reading also i would not put it directly on carpet get a shelf under it then there is no fan in this case back vent is empty so hot air stay in had a fan in the back and check if you could fix another in front .

 

[Ironsounds]

Hello... Only use a tip of a finger for a slight moment... 50C is 122F... and can burn your skin. B o
it is not un-common to have sensors go bad in devices... you are only trying to confirm if the reading(sensor) is reporting correctly... and where the "high heat" component is located on your MB. B /