Hello,
So yesterday was watching YouTube on chrome while checking some email, when suddenly my computer froze and crashed. Then the message blue screen came up saying it would gather an error report and restart but after around 10 min it was still 0% so I hard shutdown. Restarted my laptop and went back to chrome but saw chrome constantly froze, was slow, and pretty much slowed down my computer. Tried other browsers like Firefox but they had the same issue. How am I able to resolve this issue, it is immensely frustrating.
HP Envy laptop
6 gb ram
I5
Intel HD 5500
So yesterday was watching YouTube on chrome while checking some email, when suddenly my computer froze and crashed. Then the message blue screen came up saying it would gather an error report and restart but after around 10 min it was still 0% so I hard shutdown. Restarted my laptop and went back to chrome but saw chrome constantly froze, was slow, and pretty much slowed down my computer. Tried other browsers like Firefox but they had the same issue. How am I able to resolve this issue, it is immensely frustrating.
HP Envy laptop
6 gb ram
I5
Intel HD 5500