Chrome on my newly built rig freezes occasionally when using YouTube

[Pummel]

Hello,

A week ago I built this rig. I mainly use it for work (web developer), only played GTA 5 one time and it worked fine on high settings.

While working, I have chrome open on all 3 of my monitors, and one tab on one monitor is usually YouTube, where I listen to some music. I have about 10-20 tabs open, and I don’t have any performance issues.
However what happens several times a day, is that when I am on YouTube and watch something or start a new video, or skip a few minutes in the YouTube videos, it happens that all chrome windows freeze. Sometimes it lasts for 10 seconds and then it works again. YouTube videos reload though and become all green until I refresh the page. Sometimes chrome crashes completely and I need to kill the task via TaskManager.

This is very annoying and only happens in combination with YouTube (I haven’t tried any other video platforms). Sometimes I can have a video open for hours and it’s okay, and sometimes chrome crashes 3 times in a row when I go to YouTube.


I have GeForce experience installed and made sure to have the latest NVidia driver.
Task Manager shows no excessive CPU or RAM usage.
The only other programs running through out the day are Dropbox, Skype, Whatsapp, Thunderbird, Steam.

Not really sure what else to update.


CPU: Intel Skylake Core i3 6100 3.7Ghz
Motherboard: ASUS H110M-A/M.2
Ram: 2 x 8 GB 2133Mhz DDR4 Crucial
Graphics Card: Asus DUAL-GTX1060-O3G NVIDIA GeForce OC Edition 3 GB
SSD (Primary / Win10): Crucial MX300 275 GB
HDD: WD Blue 1TB Desktop Hard Disk Drive - 7200 RPM SATA 6 Gb/s 64MB Cache
PSU: Corsair CP-9020097-UK VS550 ATX/EPS Vs Series 80
Case: Thermaltake Versa H15 M-ATX
Monitor: 3 x AOC 23 inch IPS Monitor (I2369VM)
OS: Windows 10, all updates made (not yet activated)

Edit:
It has been 40 days now since I posted this issue, and turning off the GPU acceleration in chrome seems to have solved the issue.

 

[Justiceinacan]

Occasionally been having this problem recently, following thread so I can see it be answered

(FX-8350 4.7 GHz, 8 GB DDR3-1333, Radeon RX 470)

 

[ryguybuddy]

As with Justiceinacan, I have also had this problem but with a more powerful system.

 

[TechyInAZ]

I can also agree that I have had similar issues, but on a FAR FAR lower frequency. I rarely ever get green or black blurrs on youtube, but when I do it fixes itself after a few seconds. I've also never had chrome freeze like your saying.

For now though, try turning GPU acceleration off: http://www.pcadvisor.co.uk/how-to/internet/how-turn-off-gpu-hardware-acceleration-in-google-chrome-3605455/

If it is indeed a nvidia driver issue, this will fix youtube for sure. However, non-GPU accelerated videos makes your CPU usage skyrocket.

 

[TMTOWTSAC]

Have you tried disabling all hardware acceleration (GPU, CPU) in Chrome?

 

[Pummel]

Thanks for the hint with the hardware acceleration. I will try this now.

 

[Justiceinacan]

What about a Radeon RX 470 that doesn't use NVIDIA drivers?

 

[TechyInAZ]

What about a Radeon RX 470 that doesn't use NVIDIA drivers?

I haven't seen a single complain about AMD cards with hardware acceleration, so I think it's safe to assume that they're fine.