Chrome stops working after launch

Jambo72nd

Commendable
Oct 17, 2016
3
0
1,510
0
I've been having problems with google chrome for some time. The first thing is that everytime i clicked on Settings tab it would say google chrome has stopped working. and Just today it has stopped working all together. every time i launch it it says it has stopped working. I have tried to uninstall it , including deleting the chrome folders in Users/appdata/google/ folders I'm at a complete loss now. I'm running Windows 7 and here is what event view is showing for the error:

chrome.exe
54.0.2840.59
57fda0c0
chrome.dll
54.0.2840.59
57fd9e83
c0000409
00000000019fd101
1d20
01d228c1e9fa2244
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\54.0.2840.59\chrome.dll
2db56ca2-94b5-11e6-bdc9-002522fa4e0c
 

schwatzz

Reputable
Jun 23, 2014
785
0
5,360
176
Try using another browser, Firefox preferabl.. Most likely a Chrome update isn't getting along with your computer. It's possible some registry settings have been corrupted. If another browser doesn't work, then malware is a possibility.
 

Jambo72nd

Commendable
Oct 17, 2016
3
0
1,510
0
All other browsers work fine. I want to use chrome as this has been my goto browser for years with all my devices connecting to my gmail account. thanks for the advise though.
 

woodson75

Honorable
Here are some more troubleshooting steps you can try: http://www.chromecrashes.com/

You might want to pass on the "One-Quick Troubleshooter" - nothing to say it's not mal/adware. All the other suggestions on the page though look legit
 

Jambo72nd

Commendable
Oct 17, 2016
3
0
1,510
0
thanks for the quick reply. I did try all the steps listed. I do not want to install that program though as i feel it might just add malware. Just seems weird that google doesn't have a better solutions and or troubleshooting area on their website for their products. i even uninstalled chrome, deleted all the folders in appdata and program files and removed all of chrome from my registry.
 

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