Cisco dpc3825 and asus rt-n66r router.

[bhaney07]

Hello Tom's Hardware users, looking for suggestions.

My wife and I moved into a new apartment a little over a month ago. At our previous place, we had att dsl, but had to drop their service in favor for about the only other (good) internet service provider in our area, Mediacom. (Feels like our area gets the option of polished turd A, and polished turd B. LOL) Apparently, Att couldn't provide internet service at our apartment (wth?)

Anyways, since establishing new internet service, we've been having issues with internet speeds and overall keeping our devices connected. At first, thought it was just because (from hearing from friends who have said service) mediacom just plains sucks sometimes. But, it just...keeps.... happening!!!

Symptoms- Having to refresh web-pages multiple times, long waits for websites to load, or even load at all. As well as general connection issues when we have any more than ONE stinking device running on our network! (we have an xbox 360, my pc, wife's laptop, her kindle, and our phones.)

After recently resetting power to both the router and modem (mentioned in subject title), i looked on the bottom of the modem, found the model number, and lo and behold, found out that the modem that mediacom provided, also serves as a router. (and a crappy one at that)

So what i am looking for, is suggestions to making our internet connection run...not so... well, what it is now. >:/

Is it because i am running two devices that can act as wireless routers, that is causing all these issues? Is something not correct in the settings? (of either router)

Brian H.

 

[bill001g]

If you are running wireless and you did not do anything special to prevent the devices from interfering that is likely your problem.

So if you can figure it out you want to run the cisco only as a modem. If that is hard then at least turn off the wireless on the cisco.

You really should test with a wired PC plugged into the cisco box directly. If you still are getting problems then you likely have a issue with the connection to your house. You should be able to display the signal level you have for the cable and how many channels and db and such your are getting. There are a number of guides posted on the internet that discuss what these numbers should be and actions if any you can take to improve them.