Clean installed Windows 10. 2 major issues persist. 1.Freezing. 2.My computer shuts down. Anybody able to help identify and so

[minun]

I do not want to type down wrong assumptions. Please ask questions and I will answer to the best of my abilities. I hope we can trouble-shoot this.

 

[Colif]

Neither is the behaviour of windows so it looks like hardware

run this on memory: http://www.memtest86.com/

what are specs of PC?

 

[minun]

Neither is the behaviour of windows so it looks like hardware

run this on memory: http://www.memtest86.com/

what are specs of PC?

Okay will do, I will come back here when it is done. I would like to keep trouble-shooting it down to exactly which hardware.

I had this build since late 2010, except for the GPU which is nearly 2 years old. I am still in the middle of finding and installing the drivers for the hardware, I am scared it will freeze a set up in the middle and corrupt something.

Mother Board: GIGABYTE GA-X58A-UD7 LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Processor: Intel BX80613i7980X Core i7 980X Extreme Edition Processor
R.A.M.: Patriot Gamer Series 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model PGS312G1600ELK
Video Card: XFX AMD Radeon R9 295X2 Hydra Edition
Hard-Disk Drive/Solid-State Drive: OCZ Vertex 2 OCZSSD2-2VTXE120G 2.5" 120GB SATA II MLC Internal Solid State Drive, Western Digital RE4 WD2003FYYS 2TB 7200 RPM 64MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Power Supply: Corsair AX1200 1200W
O.S.:Windows 10 Pro
Sound Card: Asus Xonar Essence STX Virtual 7.1 Channels

 

[Colif]

6 years is a long time for parts to work

ram could cause freezes but not shut downs. Your PSU seems excessive for the parts you have installed...

So freezes and restarts happened before the install? you just did it to hopefully fix them?

Did they happen randomly or, for instance, while running intense actions? or just at idle?

 

[minun]

6 years is a long time for parts to work

ram could cause freezes but not shut downs. Your PSU seems excessive for the parts you have installed...

So freezes and restarts happened before the install? you just did it to hopefully fix them?

Did they happen randomly or, for instance, while running intense actions? or just at idle?

Memtest86 v4.3.7 is currently running.

I built it looking for a long-term personal computer.

Around early September I noticed the FPS greatly dropped in the game I played as oppose to what I regularly saw on a daily basis, some time shortly after that, my computer would shut itself down 1-3 times a day, I thought this was a GPU problem so I uninstall and reinstall the drivers and AMD program. The shut downs would worsen to the point where starting up the game or watching a video would shut it down. On the 22nd I updated my computer to Windows 10 Anniversary Update Vesion 1607 (Which seems to have broken a lot of computers), shortly after the update my computer would see freezes often.

I tried looking for solutions and trying many things to get rid of the 2 major issues, it only worsen so I gave in and clean install Windows 10 back on to my computer hoping it would no longer have the issues. The freezes are not as bad now but it is enough that I can't use my computer on a normal basis and I am scared to load a video or game thinking it will shut itself down again, it shut itself down twice since the clean install, which is a lot more bare-able.

I would like to figure out what exactly is causing it so I can save my computer.

Edit: I still have Warranty on some hardware.

 

[minun]

The time stopped. The / that was spinning in "State:" stopped too. The test percentage % were not changing for a while. I think the test got stuck.

http://imgur.com/a/0OGmc

Do I try again?

 

[Colif]

your picture doesn't work, did you share it?

 

[minun]

Oh, it was there when I uploaded.

I deleted it too.

Basically it wasn't proceeding in the test at all at 60%.

Should I try again?

 

[Colif]

Are you testing 1 stick at a time? not sure if that would make any difference, I haven't had to run it myself so not sure how long it takes.

 

[minun]

no, all 3.

I can try one stick at a time later.

 

[Colif]

its more useful one at a time, as if you do find an error, it reduces the amount of time testing by one run through. finding an error with 3 sticks in just says either a stick or a slot is faulty, doesn't tell you which.

Memtest isn't perfect, it only finds errors with the memory chips, not if something is physically wrong with ram sticks. I recently helped someone where memtest found no problems but PC wouldn't boot up with one particular stick in

 

[minun]

its more useful one at a time, as if you do find an error, it reduces the amount of time testing by one run through. finding an error with 3 sticks in just says either a stick or a slot is faulty, doesn't tell you which.

Memtest isn't perfect, it only finds errors with the memory chips, not if something is physically wrong with ram sticks. I recently helped someone where memtest found no problems but PC wouldn't boot up with one particular stick in

Testing them individually now.

So my MoBo manual says I can put them in slot 1 or 3 individually, when I tried slot 1 multiple it wouldn't boot up, but when I moved the single stick to slot 3, it booted up.

 

[minun]

Updating.

Each stick passed with flying colours.

I even put the first stick back in the first slot and it passed the tests.

 

[Colif]

i just noticed it was triple channel ram, I had said 3 sticks all way through the thread but it never even crossed my mind. I should sleep more often...

not sure if this helps
Ram slot order
from CPU to edge of board
3_2, 3_1, 3_4, 3_3, 3_5, 3_6 (these numbers represent the ram slots)

these are in a strange order as Intel boards generally have the channels color coded but on yours, the only chip combo that is plainly marked is 3 way.

channels
Channel 0 = 3_1, 3_2
channel 1 = 3_3, 3_4
channel 2 = 3_5, 3_6

so 2 sticks would go in 3_1, 3_2 (Not in 1 & 3 as you said in a previous post - you might have this mixed up with where you should put one stick of ram, which is 3_1 or 3_3)
4 sticks go in first 4 slots,
and 6 obviously fill all of them.

to run 3 channel you use 3_1, 3_3 & 3_5 (otherwise known as the white slots)

refer page 17 here: http://download1.gigabyte.us/Files/Manual/mb_manual_ga-x58a-ud7_v.2.0_e.pdf

 

[minun]

Yes I follow the manual when I installed the sticks. I am going to RMA my GPU and PSU to see if everything will be normal after that

 

[Colif]

Yes I follow the manual when I installed the sticks. I am going to RMA my GPU and PSU to see if everything will be normal after that

Hope that works out for you then