Clicking or like beep sound from Seagate barrcuda HDD

[kashyapjatin]

Hello, I am facing problem with my HDD, this is my boot drive. when i turn on my System it make noise then i open the cabinet i hear that the sound comes from my HDD and screen show that NO boot drive Found something like this msg and again restart the system and go bios my HDD is shown in SATA menu. after that my system was booting up and i found system/ PC is running slow and after 3 to 4 hours a BSOD error msg is "kernal data inpage error" again i restart it and is show BSOD and another msg is "critical process died" i check my hdd with crystal disk info it says good and show blue points. here is system and hdd details..

ST500DM002-1BD142
Manufacturer Seagate
Heads 16
Cylinders 60,801
Tracks 15,504,255
Sectors 976,768,065
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number Z6E467EC
LBA Size 48-bit LBA
Power On Count 2115 times
Power On Time 204.4 days
Speed 7200 RPM
Features S.M.A.R.T., AAM, NCQ
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA II 3.0Gb/s
Interface SATA
Capacity 465 GB
Real size 500,107,862,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 36 °C
Temperature Range OK (less than 50 °C)
01 Read Error Rate 108 (099) Data 00012F2AB0
03 Spin-Up Time 100 (099) Data 0000000000
04 Start/Stop Count 098 (098) Data 0000000B08
05 Reallocated Sectors Count 100 (100) Data 0000000000
07 Seek Error Rate 079 (060) Data 000E7371DE
09 Power-On Hours (POH) 095 (095) Data 000000132A
0A Spin Retry Count 100 (100) Data 0000000000
0C Device Power Cycle Count 098 (098) Data 0000000843
B7 SATA Downshift Error Count 098 (098) Data 0000000002
B8 End-to-End error / IOEDC 100 (100) Data 0000000000
BB Reported Uncorrectable Errors 098 (098) Data 0000000002
BC Command Timeout 100 (099) Data 000008001E
BD High Fly Writes (WDC) 100 (100) Data 0000000000
BE Temperature Difference from 100 066 (051) Data 00221D0022
C2 Temperature 034 (049) Data 0000000022
C3 Hardware ECC Recovered 063 (040) Data 00012F2AB0
C5 Current Pending Sector Count 100 (100) Data 0000000000
C6 Uncorrectable Sector Count 100 (100) Data 0000000000
C7 UltraDMA CRC Error Count 200 (200) Data 0000000A36
F0 Head Flying Hours 100 (253) Data 000000134A
F1 Total LBAs Written 100 (253) Data 007704A54C
F2 Total LBAs Read 100 (253) Data 00C2BC6266


System details is

Operating System
Windows 8.1 Pro 64-bit
CPU
Intel Core i5 3450 @ 3.10GHz 39 °C
Ivy Bridge 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 674MHz (9-9-9-24)
Motherboard
Intel Corporation DH61BF (CPU 1) 28 °C
Graphics
SMS19A100 (1366x768@60Hz)
Intel HD Graphics (Intel)
Storage
465GB Seagate ST500DM002-1BD142 (SATA) 36 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio

 

[Boogieman_WD]

Hey there, kashyapjatin.

This error is usually caused either by the drive or the RAM of the computer. I'd exclude the memory out of the equation for now, as you've gotten clear signs that the drive is actually having issues (clicking and unusual noises). What puzzles me, is that nothing showed when you've tested it with a diagnostics tool.
First, I'd suggest that you backup any important data which you might have on that HDD, just to be on the safe side. After that download the HDD manufacturer's diagnostics tool and test the drive again, to see if you'll get the same results. If there's nothing out of the ordinary I'd recommend that you run the chkdsk command - open CMD (command prompt) and type chkdsk X: /r /f (where "X" is the letter of the drive you wish to check, so don't forget to change it with the correct one) and press "enter". Let the process finish to see if it finds any bad sectors or errors with file system. If you still don't see anything suspicious, I'd suggest that you try the drive with a different computer, or at least with a different SATA port and cable on yours, to see if the same thing happens.

Please let me know how everything goes.
Boogieman_WD

 

[kashyapjatin]

Hey there, kashyapjatin.

This error is usually caused either by the drive or the RAM of the computer. I'd exclude the memory out of the equation for now, as you've gotten clear signs that the drive is actually having issues (clicking and unusual noises). What puzzles me, is that nothing showed when you've tested it with a diagnostics tool.
First, I'd suggest that you backup any important data which you might have on that HDD, just to be on the safe side. After that download the HDD manufacturer's diagnostics tool and test the drive again, to see if you'll get the same results. If there's nothing out of the ordinary I'd recommend that you run the chkdsk command - open CMD (command prompt) and type chkdsk X: /r /f (where "X" is the letter of the drive you wish to check, so don't forget to change it with the correct one) and press "enter". Let the process finish to see if it finds any bad sectors or errors with file system. If you still don't see anything suspicious, I'd suggest that you try the drive with a different computer, or at least with a different SATA port and cable on yours, to see if the same thing happens.

Please let me know how everything goes.
Boogieman_WD

Thanks for reply. first, i should back up my whole data and then i'll go with your advice...hey, can you please also suggest me an External 1tb hdd, which one i should to buy ? i am from India.

 

[Boogieman_WD]

Well, what do you plan on using it for (general usage, storage, gaming)? As a WD representative I can only give suggestions for WD drives. So if you'd like to go with a Western Digital drive, then I'd suggest the WD Blue HDD (as I assume you need it for general usage, e.g. OS, gaming, storage, all together). It is a simple fast and reliable 7200RPM HDD, which comes with a 2-year limited warranty. You could check it out here: WD Blue.

Please let me know if you have any other questions whatsoever.

 

[kashyapjatin]

Well, what do you plan on using it for (general usage, storage, gaming)? As a WD representative I can only give suggestions for WD drives. So if you'd like to go with a Western Digital drive, then I'd suggest the WD Blue HDD (as I assume you need it for general usage, e.g. OS, gaming, storage, all together). It is a simple fast and reliable 7200RPM HDD, which comes with a 2-year limited warranty. You could check it out here: WD Blue.

Please let me know if you have any other questions whatsoever.

i am only usage to kept store OS iso, movies and my files, songs, and data transfer from one to another system and i want a good transfer rate.

 

[Boogieman_WD]

Oops, sorry mate, my bad. I've missed the "external" part. Please ignore my previous recommendation as it is about an internal HDD. My apologies.
If you're looking for a an external drive, then you could take a look at the WD Elements Portable. It's a simple and reliable external HDD without any additional features or software included. It comes with a 3-year limited warranty. You can check it out here WD Elements Portable

 

[kashyapjatin]

Oops, sorry mate, my bad. I've missed the "external" part. Please ignore my previous recommendation as it is about an internal HDD. My apologies.
If you're looking for a an external drive, then you could take a look at the WD Elements Portable. It's a simple and reliable external HDD without any additional features or software included. It comes with a 3-year limited warranty. You can check it out here WD Elements Portable

yeah actually i am thinking about that what you are commenting, no problem don't feel apologies actually same thing done with me on a someone thread.

 

[Boogieman_WD]

Thanks for understanding.

Let me know how everything goes with the problematic drive after the tests and don't hesitate to ask if you have any questions.

 

[kashyapjatin]

Thanks for understanding.

Let me know how everything goes with the problematic drive after the tests and don't hesitate to ask if you have any questions.

Thanks for this, but my system is still on 6 hours almost done and there is no BSOD, touch wood, but the noise is still there beep or clicking. i run the test tomorrow after that i purchase of HDD and back up it run the test after that any problem found i format and install the clean windows 7 instead of 8. hope when i did this the problem is solve.

 

[Boogieman_WD]

That's awesome. But the noise is a bit concerning. Download the manufacturer's diagnostics tool or choose one from this article: http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm and test the drive with it as well, to see if any errors pop-up.

 

[kashyapjatin]

That's awesome. But the noise is a bit concerning. Download the manufacturer's diagnostics tool or choose one from this article: http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm and test the drive with it as well, to see if any errors pop-up.

hey buddy i use the seatools and i run all the test and results are negative no issue found hdd is good, after backup everything i format the drive and also delete its partitions and make new partitions and install windows 7. after running from last 9 hrs continuous no sound from it but then i start it again the hdd sounds again noise clicking.. beeps.. i think its a hardware problem in it i should go to service center to fix it.

 

[Boogieman_WD]

Well it's possible if there's a minor mechanical issue not to be detected (yet) by a diagnostics tools. However, I'd still recommend that you try it with a different SATA port and cables, to see if the same thing happens. And if it does, call the manufacturer's customer support and ask if you can RMA it.

Good luck, mate! And please keep me posted on your progress.

 

[kashyapjatin]

Well it's possible if there's a minor mechanical issue not to be detected (yet) by a diagnostics tools. However, I'd still recommend that you try it with a different SATA port and cables, to see if the same thing happens. And if it does, call the manufacturer's customer support and ask if you can RMA it.

Good luck, mate! And please keep me posted on your progress.

yeah, buddy i already change the sata port and cables after some time the noise again start, so in that case i shall goto service center to repair it. in windows 7 there is no restart i found that but my system running is slow.