I figured out the answer. The solution that helped me resolve the problem is as follows.
1.In program files go to Command Prompt and right click to run as administrator.
2. Recycle bin is a hidden file. in command prompt type cd C:\$Recycle.bin to navigate to recycle bin.
3.type dir /a to show the hidden files and directories.
eg.
C:\$Recycle.Bin>DIR /A
Volume in drive C has no label.
Volume Serial Number is 30CB-031B
Directory of C:\$Recycle.Bin
<DIR> .
<DIR> ..
<DIR> S-1-5-21-1811919633-2966830358-3406549056-1000
<DIR> S-1-5-21-1811919633-2966830358-3406549056-500
0 File(s) 0 bytes
4 Dir(s) 135,622,692,864 bytes free
.
4. A list of directories will be shown. Go into the directory using the command cd <directory name> that you see using the previous command.
eg.
C:\$Recycle.Bin>cd S-1-5-21-1811919633-2966830358-3406549056-1000
5. Next type dir */s to list all the subdirectories. Now you will be able to see all the files in the recycle bin.
C:\$Recycle.Bin\S-1-5-21-1811919633-2966830358-3406549056-1000>dir */s