Question CMOS camera enabled but no webcam working?

Jan 23, 2020
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I own an Asus UX490UA machine where I had the screen replaced a year ago. But when I got the machine back from the repair shop, the webcam an QVC VGA USB 2.0 camera didn't work + the microphone didn't work either. I tried to contact the repair shop but they claimed an extra diagnose wasn't covered by the garantee. I have been trying to diagnose it ever since. HardwareInfo64 claims a CMOS camera is connected and enabled, but device manager cant see it in Windows 10? So whats most like the error here? Could there be two motherboard connectors for the camera + microphone that they forgot to connect?




screendump
 

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