Hi All,
Greetings to all and hoping you can help. I have Comcast for my internet and have everything wired up in my living room which is the central location in my house. So the Comcast modem/router is connected to the coax outlet and all the devices connect wireless.
The issue I am now facing is that because I am working from WFH more often, my office that is located in the basement has mixed wireless reception. SOmetimes I will be in the middle of a web meeting and connection would drop, etc. I see that there is a coax outlet in the basement and so I connected my own modem/router to it and then connected my laptop via an ethernet cable to the router. But I dont get any signal.
Does comcast need to make that coax outlet active for me to get an internet signal or is that something I can do on my own?
Any help is appreciated.
Greetings to all and hoping you can help. I have Comcast for my internet and have everything wired up in my living room which is the central location in my house. So the Comcast modem/router is connected to the coax outlet and all the devices connect wireless.
The issue I am now facing is that because I am working from WFH more often, my office that is located in the basement has mixed wireless reception. SOmetimes I will be in the middle of a web meeting and connection would drop, etc. I see that there is a coax outlet in the basement and so I connected my own modem/router to it and then connected my laptop via an ethernet cable to the router. But I dont get any signal.
Does comcast need to make that coax outlet active for me to get an internet signal or is that something I can do on my own?
Any help is appreciated.