Generally, my internet is very stable and very good, as you can see here: http://beta.speedtest.net/result/6499890213
However, the past month my internet has been pretty slow periodically. The past week it's been especially bad, where 5-8 times an hour my internet will slow to a crawl (and my ping will spike to 500 in games) and I will disconnect for 20-45 seconds.
I called Comcast and it is unrelated to an outage. They told me I could try replacing my ethernet cable and modem/router, which I did, and my internet got slightly better (only disconnects once or twice an hour now) but it still disconnects.
A technician came over and messed around with the wiring and equipment and said everything seems fine, but of course that did nothing.. It's hard to show them there is still a problem when generally my internet is fine but it just dips out every so often.
Is there anything else I can try on my end that doesn't involve a new ISP? The only other available option is UVerse which was so awful I ran to Comcast, haha. My computer is hard-wired and all of my drivers are up to date. Thanks in advance!
However, the past month my internet has been pretty slow periodically. The past week it's been especially bad, where 5-8 times an hour my internet will slow to a crawl (and my ping will spike to 500 in games) and I will disconnect for 20-45 seconds.
I called Comcast and it is unrelated to an outage. They told me I could try replacing my ethernet cable and modem/router, which I did, and my internet got slightly better (only disconnects once or twice an hour now) but it still disconnects.
A technician came over and messed around with the wiring and equipment and said everything seems fine, but of course that did nothing.. It's hard to show them there is still a problem when generally my internet is fine but it just dips out every so often.
Is there anything else I can try on my end that doesn't involve a new ISP? The only other available option is UVerse which was so awful I ran to Comcast, haha. My computer is hard-wired and all of my drivers are up to date. Thanks in advance!
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