Common windows 8 "black screen with pointer" issue and I/O error status of 0xc000009c.

hellbike

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Jun 4, 2010
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I have common windows 8 "black screen with pointer" issue.

i tried following these instructions - http://www.tomshardware.co.uk/faq/id-1650840/fix-black-screen-booting-windows.html

Did the first part; however, when using safe made, same problem occurs - screen is black. Also, i cannot acces the task manager - it's crashing.

The only thing working is cmd promt, when i choose to run safe mode with cmd promt.

When trying to run explorer.exe, for example, following error occurs:
"the instruction at 0x0000********** referenced memory at 0x000**********. The required data was not placed into memory because of an I/O error status of 0xc000009c.

Smilar things happends when trying to run task manager.

running chdsk /f didn't solve the issue.
I have no recovery points.

I have no dvd-rom and using usb drive as booting device, and it seems i can't do stuff like "refresh windows" or "recovery using windows cd".
 

hellbike

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Jun 4, 2010
4
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18,510
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When trying to run explorer.exe, for example, following error occurs:
"the instruction at 0x0000********** referenced memory at 0x000**********. The required data was not placed into memory because of an I/O error status of 0xc000009c.

Smilar things happends when trying to run task manager.
 

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