[SOLVED] Compatibility issue ? Ryzen 1700x with Gigabyte Aorus X470 Ultra Gaming

[Pinguh]

Hello,
I need help. Here are my specs:
CPU : AMD Ryzen 1700x
MOTHERBOARD: Gigabyte Aorus X470 Ultra gaming
RAM : Corsair Vengeance RGB Pro 2x 8GB 3200Mhz
GPU: Asus GTX 1060 Turbo 6 GB (Going to Zotac rtx 2070s amp extreme)
PSU: LC-POWER 600W Office Series 78% efficiency
BIOS version : F31
OS : Windows 10 Professional 1903
Storage : Samsung 850 evo SSD 500Gb and one other HDD

I have a lots of crashes and bluescreens while playing so I asked help to Microsoft's support for Windows and they checked and tried to repair the pc once but nothing has changed so I recontact them and they said that there might be an issue with a component but they are brand new so I was wondering if there were any possible issues with my components as I use a Ryzen 1700x on a X470 MB (even though that it should work) or maybe with the RAM ? If not I think I have to send back one of my component but I don't know which one...

Thank you very much for your further answers,

 

[alexoiu]

Hi, RAMs running at default speed in BIOS?

 

[Pinguh]

Hi, RAMs running at default speed in BIOS?

No it runs at 3200Mhz with XMP profile on

 

[alexoiu]

I suggest reverting the setting to default in BIOS, or better clearing the CMOS and then testing.

 

[Pinguh]

I suggest reverting the setting to default in BIOS, or better clearing the CMOS and then testing.

So I go to 2133Mhz ?

 

[alexoiu]

Yes.

 

[Pinguh]

Yes.

Ok I'll try and let you know. Thank you very much

 

[alexoiu]

You're welcome. Yes, please post back.

 

[Pinguh]

You're welcome. Yes, please post back.

Ok, I try to set my ram speed to 2133Mhz and my pc was booting but it was lagging so much. My perfomance were 3x slower than it should and It didn't really looked like it changed something

 

[Pinguh]

Btw, these are my critical erros in eventviewer

- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">

- <System>

<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

<EventID>10110</EventID>

<Version>1</Version>

<Level>1</Level>

<Task>64</Task>

<Opcode>0</Opcode>

<Keywords>0x2000000000000000</Keywords>

<TimeCreated SystemTime="2019-12-28T13:56:26.992910600Z" />

<EventRecordID>10244</EventRecordID>

<Correlation />

<Execution ProcessID="856" ThreadID="984" />

<Channel>System</Channel>

<Computer>DESKTOP-VNM3DG5</Computer>

<Security UserID="S-1-5-18" />

</System>

- <UserData>

- <UMDFHostProblem xmlns="

http://www.microsoft.com/DriverFrameworks/UserMode/Event

">

<LifetimeId>{a37068b1-3233-4531-b7b4-abb97bf5b7f0}</LifetimeId>

<Problem>3</Problem>

<DetectedBy>2</DetectedBy>

<ActiveOperation>3</ActiveOperation>

<ExitCode>259</ExitCode>

<Message>72448</Message>

<Status>4294967295</Status>

</UMDFHostProblem>

</UserData>

</Event>
----------------------------------------------------------------

<Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">

- <System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>6</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2019-12-28T20:39:32.122894800Z" />

<EventRecordID>10358</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-VNM3DG5</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

</EventData>

</Event>

 

[alexoiu]

The errors seem to be related to the UMDF. Check the solution here, with uninstalling the USB root hub driver in Device Manager: https://answers.microsoft.com/en-us...e-11-usb/c845a667-d272-43dc-8583-a7e7938283c2

 

[Pinguh]

The errors seem to be related to the UMDF. Check the solution here, with uninstalling the USB root hub driver in Device Manager: https://answers.microsoft.com/en-us...e-11-usb/c845a667-d272-43dc-8583-a7e7938283c2

Done this and it reinstalled all, I guess it is normal ?

 

[alexoiu]

Yes. See if same errors occurring again.

 

[Pinguh]

Hi, RAMs running at default speed in BIOS?

I forgot to tell that my ram doesn't appear in the QVL list of my motherboard? Is it important ?
I have CMW16GX4M2C3200C16 (Corsair Vengeance RGB Pro 16 GB 3200Mhz) but it is not in the QVL Link X470 Ultra Gaming for AMD summit ridge CPU support of my motherboard.
Thank you very much

 

[alexoiu]

You're welcome.
The QVL does not include all compatible RAMs. It is good for reference, but not complete. Still experiencing errors? If yes, which ones?

 

[Pinguh]

You're welcome.
The QVL does not include all compatible RAMs. It is good for reference, but not complete. Still experiencing errors? If yes, which ones?

Yes, I do have the same crashes in game (for example on Rainbow Six Siege but not on CS:GO , why ?)

 

[alexoiu]

Not sure. It could be a driver. Still running at default, or OC-ed?

 

[Pinguh]

Not sure. It could be a driver. Still running at default, or OC-ed?

OC because it was way too laggy before. I am uptading my BIOS now and my drivers should be up to date (done with driverscloud.com)

 

[Pinguh]

Not sure. It could be a driver. Still running at default, or OC-ed?

I am going to reinstall Windows to see what happens

 

[Vic 40]

Migth want to look at that too low budget psu you've bought.

 

[Pinguh]

Migth want to look at that too low budget psu you've bought.

Yeah actually it costs 40 bucks ... (I've bought it 2 years ago ) I will change it I think ^^

 

[Pinguh]

Migth want to look at that too low budget psu you've bought.

Btw, do you think it is normal to have to manually install NVIDIA Control Panel after reinstalling Windows ? (I didn't have it so I had to install it on the Microsoft Store).

 

[Vic 40]

I download latst Nvidia drivers here,
Drivers | GeForce
and yes you should always check that you have latest drivers there,especially after reinstall of windows.

Said that about psu since a psu that doesn't give out good voltages (fluctuates too much for instance) or has too much ripple migth cause instability and that may result in your problems.

 

[Pinguh]

I download latst Nvidia drivers here,
Drivers | GeForce
and yes you should always check that you have latest drivers there,especially after reinstall of windows.

Said that about psu since a psu that doesn't give out good voltages (fluctuates too much for instance) or has too much ripple migth cause instability and that may result in your problems.

Thank you very much for your answer. I will change my PSU I think .
But is it normal to manually install the Nvidia control panel from microsoft store ? It should be automatically installed with the GPU when booting Windows for the first time, isn't it ?
Thank you very much for your answers, they help me a lot

 

[Vic 40]

You can let windows do updates and see if it will install the latest drivers for everything,but for the gpu you really want to go and get the latest yourself when you can. Mean after installing motherboard drivers first.

i always install motherboard drivers first and right away the gpu drivers after that so don't really see if windows installs Nvidia drivers out of it's own.