Question Compatibility Question

Aug 9, 2019
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I am having troubles with the SSD I just bought:
Toshiba OCZ RD400 Series Solid State Drive, PCIe NVMe M.2 1TB with MLC Flash (RVD400-M22280-1TB
(https://www.amazon.com/Toshiba-OCZ-...IU/ref=olp_product_details?_encoding=UTF8&me=).

Here is the laptop that I am installing it into:
https://www.dell.com/support/home/us/en/04/product-support/servicetag/fm03dq2/overview
It might be possible that this is a faulty SSD, as the products are compatible. Does anyone know why my laptop might not work with this particular hard drive?