Question Compatibilty

[NaoKindaKEWL]

Hello, I have an asus prime a320m-e (https://www.asus.com/Motherboards-Components/Motherboards/PRIME/PRIME-A320M-E/) and i recently just bought an ssd from a local store called UMART
The ssd i had bought was a WD Green M.2 2280 240G (https://www.umart.com.au/product/western-digital-green-240gb-m-2-sata-ssd-63060).
I had installed it before but took it out due to issues that I can't explain. But i have recently got my dad to help me install it so i dont screw it up but it isnt registering right, windows can see it but cannot populate it, disk manager cant see it, and task manager hasnt got a tab for it either. Can someone tell me if I got the wrong part for my computer (my mb says it supports SATA and PCIE on the m.2 slot) I'm just not sure the part works for my mother board though

 

[Lutfij]

Welcome to the forums, newcomer!

What processor are you working with on that motherboard? What BIOS version are you on for your motherboard at this moment of time?

 

[NaoKindaKEWL]

I am using a Ryzen 3 2200g, and im running the latest bios update for this motherboard

 

[Lutfij]

Can you add an image of how the M.2 SSD is populating the slot on the motherboard? Do you have any SATA drives populating your SATA ports on the motherboard?

 

[NaoKindaKEWL]

I have 1 hard drive populating one of 5 SATA ports on my motherboard, and i cannot attach an image of how it is populating the slot.

 

[NerdyComputerGuy]

Hi,

What do you mean when you say that 'windows can see it but cannot populate it'?

Are you able to take out the other drive and just have the SSD installed and then boot up the PC and go into the BIOS and see if it is detected?

If it is detected, you can try installing windows onto it and see if it works or not.

 

[NaoKindaKEWL]

Hi,

What do you mean when you say that 'windows can see it but cannot populate it'?

Are you able to take out the other drive and just have the SSD installed and then boot up the PC and go into the BIOS and see if it is detected?

If it is detected, you can try installing windows onto it and see if it works or not.

I have tried this actually, the bios can see the drive but windows is unable to populate/format the drive to install it, it can see it in device manager but cannot populate the drive.

 

[NerdyComputerGuy]

I have tried this actually, the bios can see the drive but windows is unable to populate/format the drive to install it, it can see it in device manager but cannot populate the drive.

Can you do go to Disk Management on Windows

Follow this guide: https://support.microsoft.com/en-us...artition-bbb8e185-1bda-ecd1-3465-c9728f7d7d2e

You can need to make a volume on the drive

 

[NaoKindaKEWL]

Can you do go to Disk Management on Windows

Follow this guide: https://support.microsoft.com/en-us...artition-bbb8e185-1bda-ecd1-3465-c9728f7d7d2e

You can need to make a volume on the drive

I can and i have, windows cant populate or even see the drive in disk manager

 

[NerdyComputerGuy]

Have you tried reseating the SSD in the slot?

If it's still not working, I recommend returning and getting a different / new one.

 

[Karadjgne]

To insert an M.2 drive, it goes on gently at @ 45° angle, then push down on the back and insert the screw/hold-down.

In windows, hit Win-key + R. At the bar, type in Diskpart. Should open a big black box. At the prompt, type LIST DISK. Look for your 256Gb ssd. It should be there. If it's there, type SELECT DISK # (number of disk). If it did not show as Online, type DISK ONLINE. Then CONVERT MBR.
That should initialize the disk and make it visible.

 

[NaoKindaKEWL]

To insert an M.2 drive, it goes on gently at @ 45° angle, then push down on the back and insert the screw/hold-down.

In windows, hit Win-key + R. At the bar, type in Diskpart. Should open a big black box. At the prompt, type LIST DISK. Look for your 256Gb ssd. It should be there. If it's there, type SELECT DISK # (number of disk). If it did not show as Online, type DISK ONLINE. Then CONVERT MBR.
That should initialize the disk and make it visible.

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 1863 GB 398 GB


Unable to find the m.2? its installed, im gonna do something in the bios that my father sent me

 

[Karadjgne]

WD Green M.2 2280 240G
Disk 0 Online 1863 GB 398 GB

Yeah, it's totally not. If diskpart doesn't see it, nothing will. There are a couple of ways to see if you can fix that, Google diskpart doesn't see drive.

 

[NaoKindaKEWL]

Yeah, it's totally not. If diskpart doesn't see it, nothing will. There are a couple of ways to see if you can fix that, Google diskpart doesn't see drive.

I'm 99% sure its the motherboard, it says that the m.2 slot supports nvme or whatever and sata but i cant find out how to switch it over sadly

 

[NaoKindaKEWL]

Yeah, it's totally not. If diskpart doesn't see it, nothing will. There are a couple of ways to see if you can fix that, Google diskpart doesn't see drive.

Further update, i downloaded the dashboard for Western Digital, and it says its running fine after running S.M.A.R.T Scans, so im begining to think somethings up with windows