Question Components connecting and disconnecting during some games ?

[Mitch_beard]

there are a few games and epic launcher that when i open them, all of my components such as my cpu fan, keyboard and mouse disconect and recconect and freeze constantly, there is also a static buzzing sound coming from the speakers and the sound also dissconects and recconects too and then after a while the PC will crash with the blue screen,

the computer runs every other game perfectly except a few things,

both CPU and GPU temps are fine and are working at about 50% and nothing is running over temp,

please help

CPU- ryzen 5 3600
Board- B-550f
RAM - 16 GB Corsair Vengeance 3600MHZ DDR4
GPU - GALAX RTX3060
PSU - NZXT 750 Series 80+ Gold
SSD - Crucial 500GB NVMe m.2
HDD- Barracuda 2TB SATA3
Case- NZXT H510 Elite
OS - Windows 11

 

[Deleted member 2731765]

Which PC games are doing this on your system? List the exact title names. Brand and model number of your PSU ?

Anyways, before we continue further, kindly provide PC specs.

"Complete" system specs should ALWAYS be accompanied with any driver, hardware, or performance question. Do not post DXDiag reports as they contain a TON of useless information. Posting a DxDiag in place of a System Spec List tends to ward off potential members from helping you.

Please supply the following system details/information as much as possible. No need to post every info. This is just for reference used while troubleshooting hardware:

(Complete System Specs)
-CPU make and model# (clock speed/voltage, type of cooler, and "Core" temperature @ idle and load)
-Motherboard make & model# (include Bios version if graphics card is not recognized or you are having stability issues)
-RAM (amount, clock speed, model#/link of kit, configuration)
-Graphics card(s) make and model# (clock speed, voltage if modified, Driver version and GPU temp both @ idle and load)
-Power supply make,model#, "AND" age (note if using 110V or 220V A/C input)
-HDD/SSD configuration (ie: Raid setup/ back up/ OS drive/etc..)
-Case/Chasis make,model# (fan make, model#, and configuration if having thermal issues)
-Operating System (If using Windows note Framework and service pack version)
-Monitor make, model#, and resolution (If model# is unknown list resolution and refresh rate)

*If the unit is a "laptop" or "All-in-one" system you must note the make and model# of the unit. Be sure you are ALWAYS using the OEM/manufacturer's Driver updates for the unit.

*If "Crashing":
-Note the nature of the "crash" in detail, as there are several definitions for the word "crash".

*If "performance" related issue:
-Note the "exact" point in which the performance reduction occurred (ie: After Windows update, After Bios update, After Driver update, After thermal system shutdown, After Hardware change/upgrade etc...)

*For diagnostic purposes please disable the following:
-Any/all Antivirus/ Anti-malware software
-Any/all OSD monitoring software
-ALL overclocks outside of factory spec .

 

[Mitch_beard]

Which PC games are doing this on your system? List the exact title names. Brand and model number of your PSU ?

Anyways, before we continue further, kindly provide PC specs.

"Complete" system specs should ALWAYS be accompanied with any driver, hardware, or performance question. Do not post DXDiag reports as they contain a TON of useless information. Posting a DxDiag in place of a System Spec List tends to ward off potential members from helping you.

Please supply the following system details/information as much as possible. No need to post every info. This is just for reference used while troubleshooting hardware:

(Complete System Specs)
-CPU make and model# (clock speed/voltage, type of cooler, and "Core" temperature @ idle and load)
-Motherboard make & model# (include Bios version if graphics card is not recognized or you are having stability issues)
-RAM (amount, clock speed, model#/link of kit, configuration)
-Graphics card(s) make and model# (clock speed, voltage if modified, Driver version and GPU temp both @ idle and load)
-Power supply make,model#, "AND" age (note if using 110V or 220V A/C input)
-HDD/SSD configuration (ie: Raid setup/ back up/ OS drive/etc..)
-Case/Chasis make,model# (fan make, model#, and configuration if having thermal issues)
-Operating System (If using Windows note Framework and service pack version)
-Monitor make, model#, and resolution (If model# is unknown list resolution and refresh rate)

*If the unit is a "laptop" or "All-in-one" system you must note the make and model# of the unit. Be sure you are ALWAYS using the OEM/manufacturer's Driver updates for the unit.

*If "Crashing":
-Note the nature of the "crash" in detail, as there are several definitions for the word "crash".

*If "performance" related issue:
-Note the "exact" point in which the performance reduction occurred (ie: After Windows update, After Bios update, After Driver update, After thermal system shutdown, After Hardware change/upgrade etc...)

*For diagnostic purposes please disable the following:
-Any/all Antivirus/ Anti-malware software
-Any/all OSD monitoring software
-ALL overclocks outside of factory spec .

So the main game it is doing it is Summoners War; Chronicals, but it was also happening on both Dauntless and the Epic launcher,

when it crashed to the blue screen all it said was "an unexpected error has occurred" and thats all i can remember from that.

i have underclocked my CPU to see if that fixed the issue and nothing has changed.

both CPU and GPU are sitting around 60 degrees in game as i turned the settings in game all the way down to fix it too,

ive also posted my specs in the main post now too