Computer Abruptly Turn Off

[Benjiwenji]

Just built a new computer yesterday and everything was going well til it abruptly turned off while playing sims3 right after the loading screen. I had to reset the actual switch on the PSU before I could turn the PC back on.

So I re-installed the game entirely and the same thing happened at the same point after loading.

No error messages under system event viewer. So I installed the new Dirt Rally game and ran it at max setting, and it was fine.

Then I re-installed the sims3, within any expansions and patches. It still did the same thing after loading at the same spot.

I also ran and passed memtest86, prime95, HDD diagnostics while monitoring HWmonitor, core temp, speedfan, and AMD OverDrive. Core temp never got over 50C and socket temp <60C. All drivers up to date.

Then I installed DragonAge inquisition and played it on full Ultra, and it is still fine. Any possible solutions?

Specs
95w FX 8370e stock cooler
16Gb 1600 G skillz
Asus m5A97 r2.0 mobo
XFX R9 280
WD 1T HDD
EVEA nexb 750W PSU
case with 4 fans
win 7 64

Have experience building multiple PCs

 

[Tradesman1]

Have latest BIOS, mobo drivers, GPU drivers? Win up to date?

 

[Benjiwenji]

Have latest BIOS, mobo drivers, GPU drivers? Win up to date?

Chipset, gpu, Lan, audio, usb drivers, and Win7 are all up to date. However, I didn't update BIOS unless it is deemed necessary.

I have BIOS version 2501, which is the 2nd to the new version 2601. The 2601 doesn't seem to address anything in particular that might be relevant to my case.

 

[Tradesman1]

On BIOS updates they generally only list 1-2 things but there are (more often than not) lots of various fixes (DRAM being high on the list)

 

[Benjiwenji]

On BIOS updates they generally only list 1-2 things but there are (more often than not) lots of various fixes (DRAM being high on the list)

If it is a DRAM related issue, wouldn't memtest86 or the blend test on prime95 find some sort of error?

 

[Tradesman1]

Maybe, you could also try bench troubleshooting, have a guide that may help here:

http://www.tomshardware.co.uk/faq/id-1753671/bench-troubleshooting.html

 

[Benjiwenji]

Seems to be no good. However, The sims 3 loading screen is the only time this has occurred. Based on my experience and other's testimonies on the Sims 3, I am incline to believe that the fault is of the game and not the computer.

Do you think that's likely?

 

[Tradesman1]

Yes, may be very likely. Might check on the game and see if it has other software requirements, such as a specific version of DX required or something like that

 

[Benjiwenji]

I'll just leave it at that. Thank you.