Question Computer BSOD's when playing games

[DaTuraz]

I have been having this problem for a few weeks now, problem never existed before. I don't OC.

My computer will randomly BSOD while playing POE or Dauntless, these are the only games it has crashed on so far.

I replaced the PSU because I thought it was a power supply issue. I replaced the video card because it only happens while playing games. I ran Prime95 for 13ish hours and had no errors, I ran memtest86 and had no errors. I have updated the BIOS. I have reseated my video card in a different PCI-E slot. Everything I have read on the internet has lead me nowhere really other than what is crashing my computer is hiding behind windows files. I adjusted the power settings initially because I thought it was a power issue.

My specs are:

I7-4770 - CPU
Z87-G45 - Mobo
GTX1070 - Video card
16 GB of RAM.

https://drive.google.com/open?id=1xag86HZXzYivxUj7exQ_7JK3nI5LZQbu

This was a zip file another board had me do but no one there was able to help me

 

[jay32267]

Have you checked the temps?
If not....this is what I would do next.

 

[DaTuraz]

Have you checked the temps?
If not....this is what I would do next.

Sorry yes I have checked the temperatures, GPU doesn't get over 60 and CPU doesn't go over 80.

 

[jay32267]

Are you sure those numbers aren't reversed?
If not....I think 80 is a bit warm for a CPU.

 

[DaTuraz]

Are you sure those numbers aren't reversed?
If not....I think 80 is a bit warm for a CPU.

80 degrees is what my CPU was displaying when I was running Prime95

 

[jay32267]

Some quick things I would try.

Run with the case open and maybe face a small fan into the case and see what happens.

Also, while the case is open make sure the cooler is snug and doesn't wiggle at all.

Also, I would go into the BIOS and see if I could bump up the fan curve.

 

[DaTuraz]

I ran my computer with the case open and had a fan. My temperatures did not exceed 75 degrees CPU and 65 for GPU and it still BSOD'd.

I should add that it will crash randomly, it can be within 10 minutes of playing a game or about 3-5 hours later.

 

[Scavy]

I have the same issue, when i play AC odyssey i get bsod saying Kernel_mode_heap_corruption. What error code you get?

 

[DaTuraz]

I have the same issue, when i play AC odyssey i get bsod saying Kernel_mode_heap_corruption. What error code you get?

We don't have the same issue, we have different errors.

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/1Wfa.html

Spoiler

File information:	061319-4531-01.dmp (Jun 13 2019 - 21:34:35)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: PathOfExile_x64Steam.exe)
Uptime:	0 Day(s), 9 Hour(s), 56 Min(s), and 39 Sec(s)

File information:	061319-4359-01.dmp (Jun 13 2019 - 11:03:04)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: PathOfExile_x64Steam.exe)
Uptime:	0 Day(s), 17 Hour(s), 17 Min(s), and 07 Sec(s)

While you wait for more answers, you may want to update your Killer Networking drivers.

Possible Motherboard page: https://www.msi.com/Motherboard/support/Z87-G45-GAMING
There is a BIOS update available for your system (1.9). You are using version 1.5. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

Edit: Scavy may want to post your own thread and you'll get better answers. Be sure to read this first.

 

[DaTuraz]

Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/1Wfa.html

Spoiler

File information:	061319-4531-01.dmp (Jun 13 2019 - 21:34:35)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: PathOfExile_x64Steam.exe)
Uptime:	0 Day(s), 9 Hour(s), 56 Min(s), and 39 Sec(s)

File information:	061319-4359-01.dmp (Jun 13 2019 - 11:03:04)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: PathOfExile_x64Steam.exe)
Uptime:	0 Day(s), 17 Hour(s), 17 Min(s), and 07 Sec(s)

While you wait for more answers, you may want to update your Killer Networking drivers.

Possible Motherboard page: https://www.msi.com/Motherboard/support/Z87-G45-GAMING
There is a BIOS update available for your system (1.9). You are using version 1.5. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

Edit: Scavy may want to post your own thread and you'll get better answers. Be sure to read this first.

I have updated my BIOS drivers since that dump, I will try updating my Killer Network drivers. In my event viewer after crashes I usually see a problem with a COM port around the time crashes, I do not know how this could cause a problem but I also don't understand how the hardware works.