I have had a windows update that will not install for several months now. Every time I choose to update, it says that it's getting things ready, restarts, then goes to a black screen with a never ending spinning dots "loading" symbol. It will sit there for over 10 minutes until my screen shuts off and sometime after that, the dots will freeze as well as the rest of the computer and I have to hold the power button to turn it off. When I turn it back on, its says it failed to update and it's undoing changes. I have no idea what's causing this but a little bit of background info that might be useful is this "windows key" was from original computer. I have a completely new computer that I built. I only kept the old hardrive with the OS on it. After a year or so, the original ssd burned up and quit working. So I bought a new ssd and reinstalled windows from a flashdrive last year. It ran fine and updated all the way up until December of 2020/January of 2021. It has been doing this for a while and I keep trying again every month or so and it still won't update. I don't want this to go on any longer as it's been 5 months or so and I've tried updating 7 times or so. Does anyone have any idea what could be causing this issue?