I have a Deepcool Kendomen ATX Mid Tower Red computer case. I've had this problem for about 2 months, now I've decided I wanted to get a hard drive ugprade but this is preventing me from doing that. Thankfully it's only 1 screw but it just keeps unscrewing but won't actually come out and nothing ends up happening... Sorry I am really new to all this, I've had this computer pre-built.