[SOLVED] computer constantly gets bsod each time i use it in dual channel

[pekopekora]

i received my new stick of 8gb 2666mhz ram earlier for my ryzen 3 2200g vega 8 pc since its been having a rough time in some games with only 1 stick of 8gb ram.
when i put it in i turned off my computer's power and do the 15 sec hold power button thing since i've read some threads that did that. It booted up and checked the task manager if
it detected the ram and it did, however a few minutes after my screen froze about 2 times so i unplugged the power instead. I booted it up after that and i realized that my igpu wasnt being detected
by my pc (pretty sure it was earlier too since my 75hz refresh rate which i had setup from a custom resolution in my amd drivers was set to 60) so i tried installing my amd apu drivers however
whilst installing it i encountered a bsod. i tried booting up the pc a few times again after this but the bsod still keeps on coming so right now im currently only using one stick for my computer
to work properly.

are there any fixes i can do so i can use my computer with dual channel normally?
what else can i do?

thank you!

 

[Roland Of Gilead]

Hey there,

So it appears the issues are from your ram, and mixing different DIMMs. Can you link both the exact models for each ram DIMM?

It's possible the new one you bought is faulty, or not mixing well with your other DIMM.

When purchasing ram (for dual channel) you really need to buy as a matched kit for desktops. This ensures they will work together as expected.

You should buy a matched kit, and sell your old stuff to offset the cost.

 

[pekopekora]

hey, thanks for the response.

here's the link for my 1st stick of ram: https://www.datos.com.tw/product/detail/DT4G4DLDND24
this is the newer one i got earlier: http://www.skihotar.com/en/cate/4/product/6

tried them both by themselves and they seem perfectly fine so i guess they really just wont work well together. i'll just sell my older one and buy the same as my newer one.

thanks again!

 

[kanewolf]

hey, thanks for the response.

here's the link for my 1st stick of ram: https://www.datos.com.tw/product/detail/DT4G4DLDND24
this is the newer one i got earlier: http://www.skihotar.com/en/cate/4/product/6

tried them both by themselves and they seem perfectly fine so i guess they really just wont work well together. i'll just sell my older one and buy the same as my newer one.

thanks again!

RAM manufacturers sell matched sets of RAM for a reason. They have been tested as a set and are guaranteed to work as advertised. Mix-and-match RAM like you have has no guarantee of compatibility. You are experiencing that incompatibility. You might be able to manually adjust timings, or voltages and get stability. The only guaranteed way is to buy a matched set.

 

[Bob.B]

hey, thanks for the response.

here's the link for my 1st stick of ram: https://www.datos.com.tw/product/detail/DT4G4DLDND24
this is the newer one i got earlier: http://www.skihotar.com/en/cate/4/product/6

tried them both by themselves and they seem perfectly fine so i guess they really just wont work well together. i'll just sell my older one and buy the same as my newer one.

thanks again!

Buying another stick of the same ram does not mean they will be the same.

If you want to use dual channel buy a kit.

A kit is 2 sticks that come as one package.

 

[geofelt]

As above, buy ONLY a matched kit.
And, not all ram will work; ryzen is picky about ram.
For the ram you are contemplating buying, take the time to go to the ram vendor's web site and access their ram configurator.
Enter your motherboard ans cpu details and you will get a list of supported ram kits.
Buy one of the part numbers supported.