Question Computer Crash Issue

[shadyhaww]

About a month ago or so, my PC started crashing and giving me blue screens. This would happen usually when i played some sort of video game, but occasionally it would also happen while watching youtube videos as well. I also noticed that the PC would constantly boot loop upon start up, meaning it would start up for a few seconds and shut back down before showing anything on screen and it would repeat this until eventually it would finally start up. I have taken the PC to a repair place and they ran some stress tests on my gpu and cpu and they didnt experience any of the same crashes i have been experiencing. They say the only thing that it may be is the motherboard. Could it be?

• I have updated all drivers
• The main two blue screen errors that would show up are KERNAL SECURITY CHECK ERROR and WHEA UNCORRECTABLE ERROR

 

[Grobe]

It could be, or it could be something else. Please list full spec (component brand and type, also its age)

 

[shadyhaww]

I have an Intel Core i7-4790K @4.00GHz, 4001 Mhz, 4 Core, 8 logical processor
iChillGeforce GTX 970 graphics card
Z97X-Gaming 3 gigabyte motherboard
And 16g ram

Ive had the PC for about 5 years now

 

[Grobe]

Have you tried to install Windows over again?

Can you elaborate how often it occurs? Several times a day? Does the crashes occur more often now compared to the time just after you first discovered the issue ?

 

[shadyhaww]

IVE tried to reinstall windows but when it restarts it doesnt show the progress at all, its just a black screen where i cant see what happening, so i cant actually complete the installation. It does the same thing when i try to access bios. I think whats happening is that it actually opens bios up but instead of my moniter displaying it, it just shows a black screen.
It crashes very frequently just about doing anything. It freezes and doesnt allow me to move the mouse or anything and when i leave it long enough it will bluescreen. And yes it crashes more frequently than it originally did. It used to crash only when i played a video game, now it freezes randomly. I cant even go 10 minutes of continuous use without it freezing.

 

[Grobe]

Ok, so that definitely tell me it is a hw failure somehow.

Did you build it yourself and comfortable of replacing components by yourself?

 

[shadyhaww]

I did not build it and i dont know how to assemble one either

 

[Grobe]

Ok, then I suggest you to bring the computer to a repair shop for further troubleshooting.

 

[shadyhaww]

They said they did all the tests they could, except for the motherboard since they dont have the equipment for it or something. Its been with them for a couple of weeks