Computer crashed during hard reset

lo23

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Jun 27, 2017
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My computer is a HP Omen Pro Mobile Workstation. One day when I was resetting it, it crashed. It kept on looping an unexpected Shutdown message, so I went to http://windowsreport.com/computer-restarted-unexpectedly/ to get it fixed. It was fixed, but I was greeted with another problem; every time I turn on the computer, it takes me to the reset progress page, then to a "preparing" page, then loops back to the reset page again and again
 
Solution
where you doing a full reset? It sounds like it never completed

Do you have a hdd? You might want to run dban on it, wipe it clean and then fresh install windows 10 again

on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next...
where you doing a full reset? It sounds like it never completed

Do you have a hdd? You might want to run dban on it, wipe it clean and then fresh install windows 10 again

on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here)
 
Solution