Question Computer crashes after CPU upgrade

Sep 19, 2019
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PC SPECS:

i7-9700k

GTX 1060

16Gb DDR4 2400

Motherboard: MSI B360M Bazooka



I had an i5 8400 processor and wanted to upgrade. I installed the new cpu (i7-9700k) updated all the drivers, graphics drivers, and motherboard drivers.. updated the bios to the latest for my motherboard.. i boot up my computer and use it for periods of time without issues but i get crashes and blue screen of death errors that give me different errors every time.. ex. Of some :

page fault in non paged area

critical process failed

And many others..

i have tried moving my ram to different slots.. tried removing one stick.. both sticks...



I run the windows memory diagnostic and it tells me it has detected that there is an issue with my hardware. I run the sfc/scannow in the command prompt and receive this response : Windows Resource Protection found corrupt files but was unable to fix some of them.

For online repairs, details are included in the CBS log file located at

windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

repairs, details are included in the log file provided by the /OFFLOGFILE flag.



I put the old processor back in.. the i5 8400. Run all the tests.. no issues or errors. Has to come down to a compatibility issue with my motherboard and cpu or a faulty cpu? Any help is extremely appreciated.
 
Jul 25, 2019
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Hm this can come down to may things but usually one of the first suspects is RAM when given, "page fault in non paged area, " so let's start with that just to start running down a checklist, you can run memtest just to ensure it isn't your RAM https://www.memtest86.com/ ,
View: https://www.youtube.com/watch?v=9_xFNojChNA&t=485s
, just another failsafe to make sure it isn't the RAM as it's the most common problem otherwise it could very well be a faulty CPU, but i'd say to get some more opinions on this thread before attempting to RMA it
 
Sep 19, 2019
3
0
10
0
Hm this can come down to may things but usually one of the first suspects is RAM when given, "page fault in non paged area, " so let's start with that just to start running down a checklist, you can run memtest just to ensure it isn't your RAM https://www.memtest86.com/ ,
View: https://www.youtube.com/watch?v=9_xFNojChNA&t=485s
, just another failsafe to make sure it isn't the RAM as it's the most common problem otherwise it could very well be a faulty CPU, but i'd say to get some more opinions on this thread before attempting to RMA it
Thanks so much for the response. Ran this test with my i7 9700k.. 69 errors.. in tests 5,7,8,13. Put in my i5 8400.. ran the same test. No errors. . Never have issues until my New CPU is implemented.
 
Jul 25, 2019
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Thanks so much for the response. Ran this test with my i7 9700k.. 69 errors.. in tests 5,7,8,13. Put in my i5 8400.. ran the same test. No errors. . Never have issues until my New CPU is implemented.
How odd my guess is that the CPU is simply faulty but i have no prior knowledge to say that at 100% could be compatibility issues, what dram freq are you on currently?
 
Sep 19, 2019
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How odd my guess is that the CPU is simply faulty but i have no prior knowledge to say that at 100% could be compatibility issues, what dram freq are you on currently?
MSI says the i7-9700k is compatible with my motherboard with the latest bios.. and I have already installed it. Its two 8 GB sticks of DDR4 at 2400mhz , i believe is what you’re asking.
 
Jul 25, 2019
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Its two 8 GB sticks of DDR4 at 2400mhz , i believe is what you’re asking.
check to see what it's running at in the Bios lowering it could potentially help but if you do dont lower it too much as of anything else past this point is beyond my knowledge and would require more people to help out
 

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