Computer crashes, then creates a horrible static noise

[oryeo213]

Okay, so this is my first post here so I would like to apologize for any form of me sounding ignorant to a situation that may occur.

I recently built a custom pc, installed a copy of windows 8.1, and had my buddies install all of the internals. Ever since I started using it, at random points, everything will freeze up and a horrendous static noise will come from the speakers, or headphones if I have them in. There are days where this will only happen once, there are days where it'll happen 7+ times. After trying to troubleshoot it myself and failing miserably, I took it in to Geek Squad to have them diagnose it. They did a hardware diagnostic and said everything came back positive, as well as a software diagnostic which yielded the same results. They did a clean install of Windows 8.1, and then in about a week the pc was back to doing the same thing. I can't continue bringing the pc back to Geek Squad because I feel they are going to get tired of the same issue on the pc. I am in desperate need of help, so any feedback would be greatly appreciated.

Hardware is listed below:

1. Cooler Master HAF 912 High Air Flow Mid Tower Computer Case
2. ASRock Z97 Extreme6 LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
3. CORSAIR CX series CX500M 500W ATX12V v2.3 SLI Ready CrossFire Ready 80 PLUS BRONZE Certified Modular Active PFC CP-9020059-NA Power Supply
4. EVGA 02G-P4-2966-KR GeForce GTX 960 Gaming 2GB 128-Bit GDDR5 PCI Express 3.0 HDCP Ready SLI Support SuperSC ACX 2.0+ Video Card
5. ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner - Bulk - OEM
6. Western Digital Blue WD10EZEX 1TB 7200RPM SATA 6.0Gb/s 3.5" Hard Drive
7. SAMSUNG MZ-75E250B/AM 850 EVO 2.5" 250GB SATA III 3-D Vertical SSD
8. GSKILL F3-12800CL9D-8GBRL Ripjaws 8GB (2x4GB) 240Pin DDR3 PC312800 RAM
9. Cooler Master Hyper 212 EVO RR-212E-20PK-R2 CPU Cooler
10. OS: Windows 8.1

 

[profoundnoah]

What it sounds like to me is a bad PSU unit. I would recommend replacing that CX series PSU with an EVGA 650W model. The CX series is notorious for failures so it might be a bad unit.

 

[oryeo213]

What it sounds like to me is a bad PSU unit. I would recommend replacing that CX series PSU with an EVGA 650W model. The CX series is notorious for failures so it might be a bad unit.

Are all the evga 650w psus the same, or is there a specific model I should get?

 

[profoundnoah]

What it sounds like to me is a bad PSU unit. I would recommend replacing that CX series PSU with an EVGA 650W model. The CX series is notorious for failures so it might be a bad unit.

Are all the evga 650w psus the same, or is there a specific model I should get?

I would recommend this model for your needs. http://pcpartpicker.com/part/evga-power-supply-120g10650xr

 

[oryeo213]

What it sounds like to me is a bad PSU unit. I would recommend replacing that CX series PSU with an EVGA 650W model. The CX series is notorious for failures so it might be a bad unit.

Are all the evga 650w psus the same, or is there a specific model I should get?

I would recommend this model for your needs. http://pcpartpicker.com/part/evga-power-supply-120g10650xr

Fantastic, I'll take a look at it. But I have a question. How would one guess that it's the power supply I'd my current one is working, and passed a hardware diagnostic? I'm just trying to learn as much of this as I can for future reference

 

[profoundnoah]

Well, what you may want to do is get the EVGA PSU and make sure that you keep the packaging. Test it out with your system and if everything is fine then you can keep it, but if its still glitching we know its something else. The reason why I say its probably the PSU is because of the type of issue you're getting. If it was a GPU then the monitor wouldnt even display, if its a board issue, which I doubt it is, the PC wouldnt run since the CPU/GPU wouldnt work correctly. Im taking a look at the poorest unit in your system, which is the CX series which have been notorious for issues. http://forum.corsair.com/v3/showthread.php?t=91099

 

[oryeo213]

Well, what you may want to do is get the EVGA PSU and make sure that you keep the packaging. Test it out with your system and if everything is fine then you can keep it, but if its still glitching we know its something else. The reason why I say its probably the PSU is because of the type of issue you're getting. If it was a GPU then the monitor wouldnt even display, if its a board issue, which I doubt it is, the PC wouldnt run since the CPU/GPU wouldnt work correctly. Im taking a look at the poorest unit in your system, which is the CX series which have been notorious for issues. http://forum.corsair.com/v3/showthread.php?t=91099

Wonderful! Thank you so much for all of your help. I'll keep the packaging and test it to see if it works once the new PSU comes in. I'll keep you posted with my results once I have everything squared away!

 

[oryeo213]

Update:

So as of now, I just installed the new PSU and it crashes much less frequently, but it still happens. It crashed twice in the three hours that I was using my computer, and it only crashed when I was watching videos on Youtube.

 

[profoundnoah]

Apologies for the delay in response. Are you still having the issues 3 months later?