This is my first post so if it’s in the wrong subject please move it into the correct one. I have a dell laptop, it was my grandfathers, he recently passed and I inherited the computer. I have been trying to Go on chrome and play games online but when I get into something like YouTube, the computer crashes and shows a dark blue screen with no words and requires a reboot because I am not able to click out of it. Can somebody please help me with this issue thank you very much!!