Computer crashes when ever under load, with various crash codes. All new hardware.

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genpike

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Sep 12, 2015
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4,510
Hello everyone, I hope you are ready, this might be a long story. I recently have been plagued with non-stop computer problems since when I thought it was a good time to upgrade my computer (ive had the computer for about 5 years). My computer's original working specs were as follows:

Dell XPS 9100
stock case
12 gigs ddr3, 1333mhz
intel i7, 960 @ 3.2 ghz stock cooler
gigabyte 970, G1 gaming @ 1564 core, 3668 mem
2 sata drives total 2.8 TB
blue ray optical drive
EVGA 750w g2 PSU
windows 7 professional

Output devices
3 monitors, total resolution: 5040x1050
Logitech g19s
Razer DeathAdder
Logitech 2.1 speakers
Realtek Headphones

As far as important software being run:
Custom system elements (themes, icons, pointer, animations, etc)
TuneUp Utilities 2013
Had rainmeter, didn't run it ever.

First idea I went to was to get a new motherboard, case, cpu cooler, and a second Graphics card to be able to play games better at this resolution. Although it wasn't I got all these parts when I noticed that my CPU at the time (960) was holding back my graphics cars quite a bit, and I expected it to only get worse in the near future as games are only getting better. I also realized that since my CPU architecture is completely discontinued, I wouldn't be able to upgrade the CPU alone. I then tried overclocking, and couldn't get a stable overclock to where it made a big difference. So I decided to return the motherboard. note everything worked fine. but performance was very low. My average FPS score on valley went from like 60 to 80ish I forget the exact score, and don't have access to the computer to check. Overclock helped a little. but couldn't get it stable (I'm not new to overclocking) So the things that changed were:

i7, 960 now at 3.8GHz
Phanteks case,
only 8 gigs of ram (old mobo has 6 DIMMs this one has 4)
2 970s now at a slightly lower clock speed, around 1550
Cooler master Nepton 240m
intel extreme motherboard dx58so2
(everything else was the same, except trying to install LEDS i fried my psu so i RMAed and got a new one.)

I then decided to upgrade to a 4790k, and an MSI z97a Krait motherboard.
after this things originally worked great. Valley scores were nearing 110 fps (Side story: I rarely update my computer, usually they just mess things up so I avoid it when I can) So I noticed there were more updates available for my computer so I broke from my past ways to install something like 40-50 updates. over the next few days a lot of stuff changed, because I began customizing it more.

I changed the system identity to be not from Dell anymore.
I deleted everything dell off the computer
I went on a mass cleansing of all stuff I never used in program files
I began to use rainmeter again because I found some good skins
I also began to play Sleeping Dogs again (which is horribly unstable on my computer, always has been. old GPU its didn't even run, Locked up the computer)
I began messing with the bios and overclocking.
I dual booted windows 10, on my second drive.
I defragged my whole hard drive and checked it for errors

It wasn't until playing sleeping dogs where things started to crash. I got my first blue screen after it had normal crashes a few times. I think it first blue screened after I tried updating my directx. I read somewhere that sleeping dogs corrupts directx. So I updated directx from various places, including Microsoft. But that didn't help. all the blue screen error codes had a possible cause of bad memory when I looked them up. they were

PAGEFILE_IN_NON_PAGED_AREA
MEMORY_MANAGEMENT
IRQL_NOT_LESS_OR_EQUAL
SYSTEM_EXCPETION (i think it was just this, it might of said something after it. this one only happened once or twice)

I have all the dump files from these except for the first few. and could tell you more info on each one if asked. After a while they seemed to get worse and would bluescreen in any game (or stress test).

Heres one thing i did notice, just before it would bluescreen (sometimes), Rainmeter would "stop responding" and that little error message would pop up. Before it could say "a problem could not be found" or something, It would BSOD. one time it popped up right after a test in prime95 failed (rounding error. more on that if asked), I hit cancel or close right away and it didn't blue screen. BUT when I started the test again, it bluescreened Immediately, within a second. I rebooted and closed rainmeter. It still BSODed though.

Then one day, when i went to turn it on, it said my copy of windows wasn't genuine... Which it is I promise. Dell or Microsoft wouldn't help me when i called, but that's a topic for another day.

So i got 16GB of Kingston Hyperx RAM 1866mhz. That didn't help, it might have even made it worse. here's some other things i tried before getting new ram

Updated computer
did a clean install of graphics driver
3 hours of memtest86+ no errors on old memory
prime95 would crash randomly
turned off all overclocks on everything (GPU, CPU)
restored my computer to BEFORE playing the game.
used just one graphics card
i set the ram to a defined speed
turned off various things in the bios.
used a different power supply.
updating directx
cleaning my computer with tuneup.
and a few other things I'm sure I'm forgetting.

The RAM I swore would of fixed it, everyone online said that getting new RAM would fix it. So I'm out of ideas. The computer boots after the blue screens, but only if I run my power supply by itself, or else it just turns off and on repeatedly.

Any ideas on how to fix it would be appreciated, I'm a college student so I use my computer A LOT and I'm a computer science major.

Thanks in advance!


oh my current specs are

Phanteks Case
i7 4790k @ 4.4GHz
Z97A Krait Mobo
CM Nepton 240m Cooler
2 Gigabyte 970 G1
16GB Fury HyperX 1866MHz
EVGA 750w G2 PSU
BR Optical Drive
2.8 TB disk space
Unactivated Windows 7 Pro, and Windows 10
(both on separate HDDs)

Output devices are the same.
 

genpike

Reputable
Sep 12, 2015
22
0
4,510
its all good. and ive been testing the cards by them selves. the "bad" card is doing ok in benchmarks at stock speeds.

it passed Heaven overclocked. now its running valley stock. then ill go up in small increments. after this ill go to some game, since that's when it really matters.
 

genpike

Reputable
Sep 12, 2015
22
0
4,510
so it survived the benchmarks so I went take a test online and I noticed that the graphics card wouldn't go to idle speeds. it stayed at 1554mhz. then randomly it bluescreened. the blue screen code was

attempt to reset display driver after timeout failed. or something along those lines. ugh I don't know if this is hardware of a software issue!

playing a few games seems to do ok on stock speeds now.
 
G

Guest

Guest
What startup programs have you stopped from working with tune up utilities ?

have you stopped the Nvidea catalyst from starting up ?
 

genpike

Reputable
Sep 12, 2015
22
0
4,510
Sorry for the late response.

An update: I figured out many of my blue screen issues. when I first installed the second card, I had always shut the computer down and installed the card. on startup it would recognize the card and install drivers and what not. Even when I was checking the cards I had never had them both in the system when freshly installing the divers. so eventually I uninstalled both cards from the device manager and the software. and reinstalled the drivers on the cards together on restart.

After that the computer hasn't given me any trouble. However I have had my front and back panels off for this whole time (ever since I have been having problems) and after about a week of stability, I decided to put it all back together and reinstalled my lights. but less than 15 minutes into gaming it blue screened with no code. Now its running system repair.

the PSU has pretty thick cables and there is a lot of them bunched around the main motherboard cable in the middle of the back, and the panel bulges a bit when I put it on. Since the computer has been stable this time, and it crashed right after I installed the panels, I'm almost positive one of the cables is defective. Once when it was running a while back (when I was still having some issues) I tried putting the back panel on while it was on. As soon as I pressed down the panel (therefore pressing the cables down) it bluescreened. I thought it was just a coincidence because it would blue screen randomly at that point. But looking back I seem to also have a hardware issue.

Any ideas how I go about fixing this? I don't have any extra cables to try since i am using them all

Ill look at the dmp file once I get it back into the OS.

(five minutes later, windows startup couldn't repair... obviously there was nothing internal wrong) YAY new code. NTFS_FILE_SYSTEM code 24. indicates either disk corruption (not likely), corruption in NFTS file system (probably not), running our of non-paged memory pool (No idea on this one, during the stable period i ran two games at once using over 9gig of memory. i know this is paged memory but yeah)
 

genpike

Reputable
Sep 12, 2015
22
0
4,510


Thanks for the reply.

I have stopped most programs on startup to decrease startup time. they are started only when opened then disabled after closing. This includes non-essential programs like chrome, Office, steam, etc. I have all my drivers and driver software enabled for obvious reasons.
 

genpike

Reputable
Sep 12, 2015
22
0
4,510


If I can rule out everything else, then this definitely can be an issue. But it ran fine before i changed the motherboard and cpu, so i think the power delivery is ok.