Computer crashes while using Firefox and Chrome

RyanHostetler

Honorable
Dec 11, 2013
12
0
10,510
My computer is suddenly crashing while browsing the Internet. I am generally using FIrefox and Chrome at the same time (altho not always) and it will simply lock up. No BSOD, it will just lock up. Sometimes I can use the mouse and sometimes I cannot. Task manager will not start. Safe Mode doesn't seem to help. Non-Internet programs seem to work just fine, although things seem a little sluggish.

I have:

Blown the dust off of the inside, particularly the processor. This seems to have improved things slightly.

I uninstalled and then reinstalled both browsers to no avail.

I entered bios and checked the CPU temp, which was at 45 C

MSI X58M Motherboard
i7 960
12GB Ram
AMD Radeon HD 6450 GPU
1TB SSD (with Windows 7 64-bit on it)
A couple HDD drives

What gives? What should I do? I fear it might be the CPU and I hope it's the wireless graphics card. I'm not sure whether to try software or hardware first and, if I go the hardware route, what exactly to do.

Advice?
 
Solution
Temps under control? (HWMonitor)

You might try checking with just one RAM stick in required first slot recommended by mainboard manual, then check each remaining individually in that slot, to quickly weed out a possible bad one. Set memory timings to SPD/defaults until we get some stability..

All chipset drivers pertaining to mainboard installed?

I'd give it a quick pass with a Defender scan , an AdwCleaner and JRT scan, and one Malwarebytes Antimalware scan just to check for some rogue bitcoin miner or adware bug!
I think I stand corrected. I just tried to empty the recycle bin and it's having major trouble. Right now, the Internet is working just fine. (I'm typing this in using the computer in question.)
 
Interestingly as well:

I keep getting prompted to setup my wireless network every time I boot the computer (choosing between home and work network, etc.), at least when the wireless card is plugged in.

I have two mirrored displays, which were for a while displaying one faster than the other.

Videos played on Windows Media Player seem to freeze and won't play.

Windows Media Center won't open recorded TV at all.
 
For what it's worth, I'm now running almost all the programs on my PC at the same time, including: a movie in Windows Media Player, Live TV on Windows Media Center (which is really tough on the system in my experience), iTunes playing music, Word, Google Earth (with no Internet) and every other program that I could find that isn't a browser. The failure and the problem seem to be pretty unpredictable.

(Forgive my repeated posts. This is one of the more unique computer issues that I've ever had.)
 
Temps under control? (HWMonitor)

You might try checking with just one RAM stick in required first slot recommended by mainboard manual, then check each remaining individually in that slot, to quickly weed out a possible bad one. Set memory timings to SPD/defaults until we get some stability..

All chipset drivers pertaining to mainboard installed?

I'd give it a quick pass with a Defender scan , an AdwCleaner and JRT scan, and one Malwarebytes Antimalware scan just to check for some rogue bitcoin miner or adware bug!
 
Solution


Thank you so much!!! I had run my antivirus software and Malwarebytes to no avail before. ADWCleaner and JRT Scan seem to have taken care of the problem. I thought surely it was hardware, but thankfully it was something much simpler. Thanks again!
 

It's firefox I believe. Firefox crashed my HP Pavilion g7-1260 laptop 6 times & it caused it to loose all my saved data. The last time it happened, my motherboard went out completely. So I uninstalled it & tried Internet Explorer which sucks because the spell check doesn't work 99% of the time. I was going to use Google Chrome but I hear that it's just as bad with the same problems. The only other thing I can think of is, windows 7 has corrupted files since my Dell works perfectly fine with no crashes.